Service Sales Account Executive at MCA promoting maintenance contracts for communication and security solutions. Responsible for customer relationships, sales agreements, and collaborating with sales teams.
Responsibilities
Responsible for promoting and selling maintenance contracts for our company's products or services
Working closely with customers to understand their needs, offer tailored maintenance solutions, and close sales agreements
Identify potential customers and generate leads for maintenance contract sales
Conduct sales presentations and product demonstrations to showcase the benefits of maintenance contracts
Develop and maintain relationships with existing customers to upsell maintenance contracts and renewals
Collaborate with the sales team to develop sales strategies and meet sales targets
Prepare and negotiate sales contracts, ensuring terms and conditions meet both company and customer requirements
Provide timely and accurate sales forecasts and reports to management
Stay updated on industry trends, competitor activities, and market developments to adjust sales strategies accordingly
Coordinate with the customer service and technical support teams to ensure seamless delivery and support of maintenance services
Participate in trade shows, conferences, and other marketing events to promote maintenance contract sales
Continuously strive to improve sales techniques and product knowledge through training and professional development opportunities
Requirements
Bachelor's degree in business, marketing, or a related field (preferred)
Success in sales, preferably in maintenance contracts or related services
Excellent communication and interpersonal abilities
Ability to build rapport with clients and prospects; ability to articulate the value proposition of MCA services to potential clients both verbally and in writing
Ability to tailor service offerings to meet the needs of clients and demonstrate how the services add value and contribute to the client’s success
Demonstrate how MCA services differ from competitors
Self-starter, high energy, results-driven individual - you own the details and the projects and are not afraid of accountability
Ability to work independently and as part of a team
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