Document Developer responsible for developing and maintaining document templates for legal workflows at LexisNexis. Engaging with attorneys and managing regional account specifications to ensure compliance and quality.
About the role
- Developing and customizing ServiceNow solutions with a focus on ITSM and process automation. Collaborating on digital transformation projects and evolving the platform with technical and business areas.
Responsibilities
- Responsible for developing, customizing and supporting solutions on the ServiceNow platform, with a focus on ITSM, process automation and continuous improvement.
- Will participate in digital transformation projects, collaborating with technical and business teams to gather requirements, implement solutions and evolve the platform.
Requirements
- Strong experience with ServiceNow
- Experience with ITSM (Incident, Problem, Change, Request)
- Development of Business Rules, Client Scripts, UI Policies and Workflows
- Knowledge of JavaScript
- Experience with integrations via API/REST
- Experience with agile methodologies (Scrum/Kanban)
- Good communication and teamwork skills
- Analytical and proactive profile
- ServiceNow Certified System Administrator (CSA) certification
- Experience with ITOM, HRSD or CSM
Benefits
- Hybrid (on-site and remote)
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Tech skills
Location requirements
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