Advisory Consultant leading healthcare consulting projects and collaborating with internal teams for client success. Driving strategic initiatives to improve financial health for Waystar’s healthcare clients.
Responsibilities
Work closely with the Manager Advisory Services to set the strategic direction for the Advisory Services business unit.
Create and implement a scalable and value-add set of Advisory Service programs that will improve the financial health of clients in Waystar’s Health System & Hospital target market
Collaborate cross-functionally with Waystar Support, Solution Adoption, Sales, and Growth Enablement teams to offer an integrated set of solutions/services and direct existing and prospective clients to the appropriate Advisory Service programs
Provide client-facing leadership for the project teams and act as a subject matter expert, as needed
Manage and lead client engagements with wide-ranging scope and complexity; accountable for consistent delivery of high quality results
Help grow the Advisory Services team capacity and capabilities
Leverage client engagement experiences to develop best practices for integration and workflow; transition knowledge to the rest of the Solution Adoption team
Develop and maintain long-term client relationships and networks
Travel independently or as a team for on-site sales and project scoping meetings with prospective clients
Consistently identify opportunities to improve processes, tools, and documentation
Requirements
Bachelor’s or Master’s degree
5+ years of project management and/or consulting experience with large health systems and hospitals
Extensive experience in all aspects of healthcare revenue cycle (financial clearance, revenue integrity, coding, billing, denial management, insurance follow-up, patient engagement, outsourcing)
Skilled at building and managing relationships with all levels of management (both internally and client-focused)
Executive presence to interact with Director, VP, and C-Level clients
Hands-on experience with HIS systems (Epic, Cerner, etc.)
Excellent written and oral communication skills
Outstanding decision-making, critical thinking, and problem-solving abilities
Willingness to travel up to 75%
Benefits
Competitive total rewards (base salary + bonus, if applicable)
Customizable benefits package (3 medical plans with Health Saving Account company match)
Generous paid time off starting with 3 weeks + 13 paid holidays, including 2 personal floating holidays.
Flexible time off for exempt team members + 13 paid holidays
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