Hybrid Risk & Incident Specialist

Posted 1 hour ago

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About the role

  • Risk & Incident Specialist at Bupa helping to strengthen risk and incident management in UKI operations. Play a vital role in ensuring regulatory compliance and customer safety through proactive risk management.

Responsibilities

  • Support the oversight and maturity of assurance activity across UKI Operations, aligned to our Risk Management Framework.
  • Maintain and update risk registers, ensuring risks and controls are assessed regularly and actions are tracked to completion.
  • Support with process‑control walkthroughs, helping teams understand regulatory impact and strengthen their controls.
  • Help educate teams on risk and compliance — including how to mitigate risks, manage incidents and review control effectiveness.
  • Coordinate and support audit programmes, including preparing information, reviewing findings and driving action closure.
  • Maintain a portfolio of controls testing, identifying weaknesses and recommending improvements.
  • Manage the incident portfolio (Severity 1 & 2), including triage, root cause analysis and improvement planning to prevent recurrence.
  • Work closely with central 1st line teams to identify emerging risks, ensuring consistency across BINS and BISL.
  • Support reporting activities by providing clear commentary and insight on assurance performance.

Requirements

  • Experience within the FCA and/or broader Financial Services regulatory environment would be ideal.
  • Strong understanding of operational and conduct risk management is essential.
  • Experience of incident management and root cause analysis is essential.
  • Excellent stakeholder management and communication skills.
  • Strong attention to detail and ability to influence discussions through clear, solutions-focused advice.
  • Demonstrable experience of working with risk and control frameworks.
  • Highly organised, proactive and comfortable working with competing priorities.

Benefits

  • 25 days holiday, increasing through length of service, with option to buy or sell
  • Bupa health insurance as a benefit in kind
  • An enhanced pension plan and life insurance
  • Onsite gyms or local discounts where no onsite gym available
  • Various other benefits and online discounts

Job title

Risk & Incident Specialist

Job type

Experience level

Mid levelSenior

Salary

£34,100 - £42,600 per year

Degree requirement

No Education Requirement

Location requirements

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