Risk & Incident Specialist at Bupa helping to strengthen risk and incident management in UKI operations. Play a vital role in ensuring regulatory compliance and customer safety through proactive risk management.
Responsibilities
Support the oversight and maturity of assurance activity across UKI Operations, aligned to our Risk Management Framework.
Maintain and update risk registers, ensuring risks and controls are assessed regularly and actions are tracked to completion.
Support with process‑control walkthroughs, helping teams understand regulatory impact and strengthen their controls.
Help educate teams on risk and compliance — including how to mitigate risks, manage incidents and review control effectiveness.
Coordinate and support audit programmes, including preparing information, reviewing findings and driving action closure.
Maintain a portfolio of controls testing, identifying weaknesses and recommending improvements.
Manage the incident portfolio (Severity 1 & 2), including triage, root cause analysis and improvement planning to prevent recurrence.
Work closely with central 1st line teams to identify emerging risks, ensuring consistency across BINS and BISL.
Support reporting activities by providing clear commentary and insight on assurance performance.
Requirements
Experience within the FCA and/or broader Financial Services regulatory environment would be ideal.
Strong understanding of operational and conduct risk management is essential.
Experience of incident management and root cause analysis is essential.
Excellent stakeholder management and communication skills.
Strong attention to detail and ability to influence discussions through clear, solutions-focused advice.
Demonstrable experience of working with risk and control frameworks.
Highly organised, proactive and comfortable working with competing priorities.
Benefits
25 days holiday, increasing through length of service, with option to buy or sell
Bupa health insurance as a benefit in kind
An enhanced pension plan and life insurance
Onsite gyms or local discounts where no onsite gym available
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