Hybrid Customer Advisor, Motor Vehicle Insurance – Industry & Commercial – Internal Sales

Posted 2 weeks ago

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About the role

  • Customer Advisor supporting clients in Kfz insurance solutions for industry and commerce. Collaborating with external service providers to ensure client satisfaction in a hybrid work environment.

Responsibilities

  • Manage customers' motor vehicle insurance needs
  • Identify and recommend appropriate motor vehicle insurance solutions
  • Conduct negotiations in the best interest of clients
  • Handle tenders, collections, claims processing, contract preparation and data maintenance
  • Support field sales in acquisition activities

Requirements

  • Completed vocational training as an Insurance and Financial Services Clerk (m/f/d), a related university degree, or an equivalent qualification
  • Knowledge and experience in motor vehicle insurance
  • Ideally, experience with large fleet insurance
  • Strong customer-service orientation and commitment to client proximity
  • Confident and professional demeanor

Benefits

  • Permanent employment contract
  • 33 days of annual leave
  • Flextime and flex days
  • Company pension scheme and company-sponsored health insurance
  • Bike leasing (Job-Rad)
  • Corporate benefits and employee discounts
  • Employer-funded occupational disability insurance

Job title

Customer Advisor, Motor Vehicle Insurance – Industry & Commercial – Internal Sales

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Professional Certificate

Location requirements

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