Customer Advisor supporting clients in Kfz insurance solutions for industry and commerce. Collaborating with external service providers to ensure client satisfaction in a hybrid work environment.
Responsibilities
Manage customers' motor vehicle insurance needs
Identify and recommend appropriate motor vehicle insurance solutions
Conduct negotiations in the best interest of clients
Handle tenders, collections, claims processing, contract preparation and data maintenance
Support field sales in acquisition activities
Requirements
Completed vocational training as an Insurance and Financial Services Clerk (m/f/d), a related university degree, or an equivalent qualification
Knowledge and experience in motor vehicle insurance
Ideally, experience with large fleet insurance
Strong customer-service orientation and commitment to client proximity
Confident and professional demeanor
Benefits
Permanent employment contract
33 days of annual leave
Flextime and flex days
Company pension scheme and company-sponsored health insurance
Bike leasing (Job-Rad)
Corporate benefits and employee discounts
Employer-funded occupational disability insurance
Job title
Customer Advisor, Motor Vehicle Insurance – Industry & Commercial – Internal Sales
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