About the role

  • Insurance Follow-Up Specialist reviewing accounts and assisting patients with inquiries at Cancer Specialists of North Florida. Responsible for claim reimbursement and dealing with insurance companies professionally.

Responsibilities

  • Reviewing all specifically assigned accounts to resolve unpaid patient accounts
  • Assisting patients with inquiries regarding their accounts
  • Reviewing EOBs to provide proper claim reimbursement
  • Interpreting fee schedules
  • Preparing write-off requests for supervisors
  • Demonstrating ability to deal with patients and insurance companies professionally
  • Receiving and resolving patient billing complaints
  • Researching written requests for refunds
  • Responding to insurance companies promptly
  • Maintaining confidentiality regarding patient account status

Requirements

  • High School Diploma or Equivalent
  • Minimum of two years’ experience in a medical business office setting, preferably working with insurance collections and follow-ups

Benefits

  • EEO Employer
  • Drug Free Workplace

Job title

Insurance Follow-Up Specialist

Job type

Experience level

JuniorMid level

Salary

Not specified

Degree requirement

High School Diploma

Location requirements

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