Senior Process Consultant driving process optimization for clients, especially in Aviation sector. Leading workshops, defining playbooks, and handling project management tasks in a new consulting unit.
About the role
- Senior Consultant in Learning & Development at BrokerLink, designing eLearning courses to enhance staff competencies. Collaborates with teams to align training with business needs.
Responsibilities
- Research, create and prepare content using Storyline 360 and Rise 360 software.
- Supports and promotes the adoption and application of workplace learning.
- Ongoing administrative management on existing and completed training courses and programs.
- Supports colleagues in developing these skills.
- Consistently participating in program planning in collaboration with team members and external stakeholders.
- Identifying and developing solutions to fill training gaps locally, regionally, and nationally.
- Consistently participating in various projects within the L&D department and other departments.
- Success Partner to other Learning & Development Specialists.
- Performs other duties as needed.
Requirements
- Advanced knowledge in Storyline 360 and Rise 360 or other equivalent course creation tool required.
- Experience in course creation (Digital or Instructor led)
- Adult learning certificate or equivalent
- Continuing education (CAIB 1, 2 & 3 or 5 CIP courses)
- Insurance License is an asset
- Project management certification is an asset.
- 3-5 years of Insurance experience
- Strong customer service
- Attention to detail
- Facilitation and teaching abilities
- Broker Management System, Epic an asset
- Technical Knowledge: MS Office Suite, Articulate 360 products
Benefits
- Flexible work arrangements
- Multiple benefits offered to support physical and mental wellbeing, Wellness account and much more
- Share plan & other savings
- Flexible health and dental insurance benefits package
- Personal Spending amount to invest in your healthy lifestyle
- RRSP - Registered Retirement Savings Plan with Company matching
- ESPP - Employee Share Purchase Plan (TSX:IFC) program with matching aspect
- ‘Dress for your day’, dress according to your daily schedule
- Competitive compensation package with bonus aspect
- Employee discount program, including Apple, Bell, Rogers and more!
- Paid Time Off in the form of: Personal days, Volunteer days, Exam/Study Time, Jury Duty and starting at 3 weeks of vacation per year!
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