Junior Data Analyst at Minsait focusing on CRM and customer segmentation for campaigns. Involvement in data reporting and campaign evaluation within a vibrant tech environment.
About the role
- Data Analyst at Brilliant Corners managing data analysis and reporting for housing services. Collaborating with teams to support data-driven decisions impacting vulnerable individuals.
Responsibilities
- Perform data analysis using multiple data sources.
- Develop, implement, and maintain reports and dashboard visualizations.
- Create mapping and documentation for data sets, reports, and dashboards for technical and non-technical stakeholders.
- Create best-practice documentation on data mining, analysis, and visualizations to support user training, onboarding, and adoption.
- Collaborate with stakeholders to understand data needs, gather requirements, build performance indicators, and identify trends and opportunities.
- Support identification, maintenance, and improvement of ETL/ELT processes.
- Participate in projects across the unit, department, and organization by providing data support, including integration, migrations, and analysis.
- Coordinate and communicate closely with stakeholders to ensure education and adoption of new reports and dashboards.
- Support in performing program impact and gap analysis.
- Other duties as assigned.
Requirements
- Bachelor’s degree in Data Science, Statistics, Computer Science, FinTech, or a related field.
- 3+ years of experience in Salesforce Reporting and Dashboards.
- Proven analytic and critical thinking skills, including evaluation, analysis, and visualization of data from multiple systems of record.
- Strong Excel experience, including pivot tables, complex functions, PowerQuery, lookup functions, with ability to quickly learn other analytic tools.
- 5+ years of experience in data analysis or business intelligence role.
- Strong experience with data visualization tools (e.g., Tableau, Power BI, Sigma).
- Excellent problem-solving skills and attention to detail.
- Strong communication and interpersonal skills; comfortable presenting to senior leaders.
- Experience in a non-profit, human services setting is a big plus.
- Experience using PowerBI, Tableau, or Sigma.
- Expert proficiency in SQL.
- Technical experience building data models and documenting database design and architecture to assist in identifying gaps to develop new data pipelines.
- Clear technical writing experience, including queries, reports, and presentations.
- Experience working with geographic information system (ArcGIS).
Benefits
- Health Care Plan (Medical, Dental, & Vision)
- Retirement Plan (With 5% Match)
- Life Insurance (Basic, Voluntary and AD&D)
- Paid Time Off (Vacation, Sick & Public Holidays)
- Family Leave (Maternity, Paternity)
- Short Term & Long Term Disability
- Training & Development
- Wellness Resources
- Hybrid Work
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