Automation Team Lead managing all on - site industrial controls systems at Zoetis. Focused on compliance and efficiency in automation for pharmaceutical standards.
About the role
- Site Automation Engineer responsible for robotic assembly systems performance. Collaborating with customers and internal teams at Bright Machines.
Responsibilities
- You will be responsible for multiple robotic assembly systems deployed to a major tech customer
- You will be interacting with customer and customer manufacturing partner about performance of our equipment
- You will be collecting customer feedback and sharing it within our organization as part of continuous improvement process and product roadmap development
- You will be the primary interface between a team of remote technical experts and those on the line which includes field service engineers and customer production leads
- Use your troubleshooting skills, live data, diagnostic tools, and customer feedback to assess hardware and software anomalies and determine corrective actions
- Maintain status reports at various levels of detail and synthesis
- Educate and train customers on device operation, maintenance, troubleshooting and repair
- Provide excellent customer service, actively listen to customer concerns, and address issues
Requirements
- Experience in an automation and robotics environment
- Bachelor’s Degree (Mechanical or Electrical Engineering); Associate degree with equivalent years of experience may be considered.
- Automation, robotics, and PLC experience
- Understanding of Recipe Debug
- Experience using Vision systems for inspection and point of interest interpolation
- Confidence around electro-mechanical systems and a zest for diagnosing new systems with complex failure modes
- Technical documentation experience (reading, creating, editing)
- Ability to diagnose and repair complex mechanical systems
- Capable of following electrical and mechanical drawings
- Self-starter with ability to work productively with minimal supervision
- Calm, collected demeanor and commitment to customer service
Benefits
- Travel up to 10%, mostly for training
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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