Manager, Digital Campaign optimizing B2B eCommerce marketing content and personalizing customer journeys. Using analytics platforms to monitor performance and drive business growth.
Responsibilities
Responsible for building, managing, and optimizing marketing content across our B2B eCommerce platform, Breakthru Now, and through customer marketing to enhance the customer experience and drive sales.
This role will utilize marketing automation, content management, and analytics platforms to deploy targeted content, monitor campaign performance (organic and paid), analyze user behavior, and personalize customer journeys.
You will own, optimize, and evolve our MarTech stack to ensure seamless, data-driven customer experiences and drive business growth.
This role requires a hybrid professional — equally comfortable discussing marketing strategy and technology architecture — to eliminate silos and improve efficiency.
This role follows a flexible hybrid schedule, with two days per week in the office and three days working from home.
Requirements
Bachelor’s degree in marketing, communications, digital media or related field with 3-6 years professional experience.
Proficiency in using SAP Emarsys, Salesforce, HubSpot, or similar platforms for email marketing, marketing automation, segmentation, and personalization.
Proven experience in B2B or B2C eCommerce content creation, web content management, and marketing automation.
Analytical skills and the ability to interpret data to inform decisions.
Ability to work independently and manage multiple projects.
Hands-on experience with SAP Commerce Cloud's SmartEdit, SAP Emarsys, Salesforce Marketing Cloud, Oracle Marketing, or HubSpot Marketing Hub (Preferred).
Experience utilizing FullStory, Google Analytics, or similar platforms for analyzing user behavior and optimizing the customer experience (Preferred).
Excellent writing, editing, and communication skills (Preferred).
Software Product Manager making a difference in life sciences through innovative product development and automation; translating customer needs and technical execution into market - ready solutions.
Service Manager managing customer inquiries and service quality at UOB bank across multiple locations. Leading customer relationships and promoting digital service platforms in Malaysia.
IT Manager/IT Program Manager at Northrop Grumman managing IT solutions for Space Systems sector. Leading cross - functional teams and aligning technology initiatives with business objectives.
VEA Team Manager managing team performance and development of 20+ VEAs. Supporting growth of Financial Advisors through digital marketing and financial planning services at Morgan Stanley.
Care Manager at Paragon Behavioral Health providing support and case management in community - based settings across Colorado. Collaborating with clients to achieve their treatment goals and stability.
Regional Transitional Manager responsible for managing operations of apartment communities. Ensuring safety, maximizing performance, and leading on - site staff for CWS Apartment Homes.
Retail General Manager managing daily store operations at K&L Wine Merchants in San Francisco. Ensuring team performance, customer service, and operational excellence.
Quality Control CTL Manager at Adverum Biotechnologies ensuring efficient QC testing across contract labs. Collaborating with teams and managing method validation in a hybrid role.
Senior Manager overseeing Incidents & Complaints at HomeMade to drive quality and support for aged care services. Collaborating across business areas to ensure high - quality service experience.