Center Director managing Older Adult Centers at Greenwich House. Overseeing daily operations, developing programs, and ensuring compliance with regulations while building community relationships.
About the role
- Drive revenue and development activities for Bread for the World through oversight of fundraising programs. Manage a direct response program including direct mail, digital fundraising, and membership services.
Responsibilities
- To drive revenue and development activities for Bread for the World and Bread for the World Institute through oversight of the $5M direct response program, including direct mail, digital fundraising, and membership services.
- Oversees all aspects of the 50+ project direct response and membership fundraising program including direct mail, telemarketing, membership acquisition and retention, Bread’s store, email and web fundraising, SMS fundraising, and peer-to-peer fundraising. This includes strategy development, art and copy production, editorial review, formal approval, implementation, and analysis.
- Plays a critical role in digital strategy and e-CRM management, by supervising key staff persons and vendors, and serving on the Digital Strategy Team (DST).
- Coordinates activities with other departments, with particular attention to activities involving Communications, Finance, and Information Systems.
- Selects, evaluates, negotiates contracts, and oversees relationships with contractors, agencies, and service vendors providing services related to membership, gift processing, and fundraising, including the ongoing relationships with the direct response fundraising agency, call center, and fulfillment vendor.
- Administers the department’s use of Raiser’s Edge, Engaging Networks, payment gateways, and other fundraising technology platforms, ensuring effective integration, data integrity, and optimization of systems.
- Works with the VP for Development to develop, monitor, track, and analyze the Development and Membership budgets for Bread for the World and Bread for the World Institute, including developing projections subject to executive review.
- Has authority to approve program expenses, subject to established controls and procedures.
- Drafts contractual proposals for executive review.
- Assists in the development and implementation of departmental annual and three-year work plans, individual work plans, and special activities such as the capital campaign.
- Partners with Major Gifts, Midlevel, and Planned Giving teams to ensure an integrated fundraising program with consistent messaging and donor engagement throughout the giving pipeline.
- Partners with the Vice President to shape and execute the department’s strategic vision and goals.
- Monitors current trends and topics in direct marketing/e-philanthropy and fundraising.
- Participates in organization-wide task forces as appropriate or assigned.
- Coordinates the orientation and support of volunteers.
Requirements
- Bachelor’s degree with minimum of ten years of successful development experience with direct mail, marketing, fundraising, and capital campaigns exercising both project and staff supervisory experience.
- Ability to develop, monitor and analyze budgets, including assisting with year-end projections of revenues and expenses.
- Ability to manage multiple tasks and meet deadlines in a complex work environment.
- Ability to work independently as performance and outcomes are typically subject to broad organizational review 40% and up to 60% are subject to executive review.
- Ability to lead teams, build strategic relationships internally and externally which require a broad and deep technical knowledge and a deep understanding of professional principles and standards, a high degree of creativity and foresight and judgment and broad management skills.
- Ability to effectively wield influence.
- Ability to develop collaborative relationships internally and externally which require a high degree of diplomacy and judgment to address and resolve substantive conflicts or escalate concerns to senior management.
- Excellent writing, proofreading, editing and verbal communication skills, including ability to identify and engage target audiences and communicate complex ideas or issues tailored to the audience, using appropriate formats and media.
- Strong analytical skills and attention to detail, including ability to conduct research and in-depth analysis of complex factors and to make data-driven recommendations and decisions.
- Demonstrated ability to maintain a professional demeanor including dependability, flexibility, willingness to learn, and problem-solving skills.
- Strong computer skills, including proficiency in MS Office Suite, database software and Internet research; experience with constituent database a plus; experience with e-communications
- Commitment to the mission and faith basis of Bread for the World and ability to communicate the case for supporting Bread.
Benefits
- Must be responsive to emails and phone calls off-site during evenings, weekends, and holidays to support time-sensitive matters
- Bread is a hybrid organization
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