Junior IT Specialist implementing innovative IT solutions within industrial environments. Analyzing and optimizing existing IT infrastructures for production and pharma industries.
About the role
- Audit Specialist responsible for conducting quality audits across fulfillment operations at Bosta. Ensuring compliance with SOPs and enhancing customer experience through audit findings and improvements.
Responsibilities
- Conduct random audits on packed orders to verify compliance with picking and packing SOPs.
- Select random orders at merchant level for full end-to-end audit (pick → pack → staging → transfer).
- Ensure correct items, quantities, packaging materials, and labeling standards are applied.
- Review CCTV footage to trace audited orders across the fulfillment process.
- Verify that quality, handling, and safety guidelines were followed at each step.
- Investigate delayed orders to determine root cause.
- Recommend order cancellation in cases of confirmed loss, damage, or irrecoverable exceptions, following approval workflows.
- Document findings and escalation clearly.
- Ensure all operational guidelines and quality standards are met.
- Identify recurring issues, weak controls, or process gaps.
- Support continuous improvement by recommending corrective and preventive actions.
- Document audit findings, evidence, and outcomes.
- Maintain daily audit logs and quality reports.
- Share insights on error trends, merchant-specific issues, or operational risks.
- Coordinate with Outbound, Inbound, Inventory, Account Management, and Operations teams to close audit findings.
- Support training and awareness by sharing audit learnings with operations teams.
Requirements
- 1–3 years of experience in warehouse operations, quality, audit, or compliance roles.
- Experience reviewing CCTV or operational logs is a plus.
- High attention to detail and investigative mindset.
- Strong observation and analytical skills
- Ability to follow SOPs strictly
- Clear documentation and reporting skills
- Integrity and objectivity
- Ability to work independently and consistently
- Basic system literacy (WMS, order systems, CCTV tools)
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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