1st Assistant Manager overseeing Pump & Pantry operations in the absence of the Manager. Responsible for ensuring customer satisfaction, supervising staff, and maintaining operational standards.
Responsibilities
Overseeing the total operation of the assigned Pump & Pantry locations in the absence of the Manager
Assist in hiring, disciplining, and terminating personnel with the involvement of the Manager and Corporate Human Resource Department
Ensure all paperwork is complete, accurate, and turned in on time
Be proficient in opening and closing a shift, including completing all paperwork
Make certain customer needs are met and implement the company’s policy on customer service
Supervise cash control and bank deposits
Assist in making sure employees are following the proper procedures for all aspects of food operations and handling/storage of product, which complies with all food handling guidelines to meet or exceed state/federal regulations
Project a positive attitude
Assist in handling all problems dealing with customers, personnel, or mechanical
Ensure the cleanliness, organization, and overall appearances of assigned stores meets company standards and are in proper working order, inside and out
Ensure all items are properly ordered; stocked to inventory levels; and priced correctly
Assist in implementing and following-up of company training procedures
Assist in making sure all personnel are supervised and trained thoroughly
Assist in the training of all associates in food handling and company procedures including proper hold time and code dating
Ensure that all food products are stored properly and code dated with expiration dates
Also ensure that all products whether cooked or stored are held at proper temperatures
Assist in making sure all shifts are covered
Personally reflect and make certain all personnel are in proper working uniform, neat and clean, at all times
Assist in implementing and enforcing all company policies and procedures
Report all maintenance, customer, and personnel problems to upper management regularly
Assist in keeping necessary records – merchandise, personnel, and fuel
Keep a safe and healthy workplace
Provide friendly and competent customer service
Report for work in a timely manner when scheduled with regular and consistent attendance
Requirements
Minimum on one to three years’ experience as a Solo-location Assistant Manager preferred with minimum of six months as sales associate required
Associated Degree preferred or equivalent combination of education and experience
Must have a Food Handler’s permit or Serve Safe Certification where required by law or policy
Must have knowledge of operations and maintenance of all equipment in the assigned stores
Must be able to work nights, weekends, and holidays
Must be able to work a minimum of three 2nd shifts per week opposite the manager ensuring that key operating hours have a manager on duty
Must have reliable transportation and phone
Must be able to communicate in English
Able and willing to deliver friendly, courteous, and prompt customer service
Able and willing to work cooperatively with other team members.
Benefits
Employee discounts on food and fuel
Vacation after six months
401K and matching contributions
Health, dental and vision insurance
Short and long term disability insurance
Life insurance
A clearly defined path for growth
On-demand pay with PayActiv (access to earned but not yet paid wages)
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