Senior Customer Advocate responsible for customer interactions and technical troubleshooting. Delivering exceptional client experiences for a global B - Corp focused on meaningful connections.
BO
Boldr
Currently Hiring
About the company
Boldr builds specialized global teams through ethical outsourcing.We believe that talent is equally distributed, but opportunity is not.
We are on a mission to change that by creating opportunities for global talent.
As a B-Corp certified outsourcing company, we are dedicated to delivering high quality, seamless customer experiences for our values-aligned clients, whilst empowering local team members to develop and grow.
Our footprint extends to the Philippines, Mexico, South Africa, and Canada.
With a proven commitment to local communities, Boldr is serious about impact, proving that our dynamic approach to outsourcing is not just good for the communities we serve in, but also good for business.To find out more about our impact initiatives, click here: https://www.boldrimpact.com/impact/Want to build a global team? Reach out to us: https://www.boldrimpact.com/build-a-team-with-boldr/Ready to kick off your career? Apply here: https://apply.workable.com/boldr-1/
Open jobs
Browse and apply for open jobs at Boldr.
45 jobs found
Technical Support Specialist resolving customer technical queries and collaborating with various teams at Boldr. Passionate about providing outstanding client satisfaction and improving product processes.
Project Manager overseeing implementation projects for Boldr, ensuring timely delivery and quality standards across teams.
Technical Support Advocate providing hands - on support for Boldr's platform issues. Troubleshooting and resolving technical challenges while ensuring customer satisfaction.
Senior Customer Advocate managing customer inquiries and issues for Boldr. Supporting clients with product knowledge and ensuring exceptional customer service in hybrid environment.
Oversee Quality Assurance standards and ensure performance expectations at Boldr. Collaborate with various teams to implement best practices and coach team members for improvement.
Team Captain for Quality Assurance at Boldr, ensuring adherence to quality and performance standards in client services. Collaborating to optimize QA workflows and training for team development.
Implementation Specialist onboarding clients for Boldr's SaaS platform. Collaborating with project managers and clients to ensure successful implementation and training support.
Technical Support Specialist focusing on design - related support for customers in a web app and SaaS environment. Collaborating with internal teams to enhance product adoption and customer experience.
Technical Support Specialist handling privacy - related inquiries for Boldr. Collaborating with teams to create processes and documentation for scalable privacy support.
Technical Support Specialist handling privacy - related inquiries while collaborating with cross - functional teams at Boldr. Building scalable processes for Privacy Support Specialists in a hybrid work environment.
Senior Customer Advocate handling customer inquiries and ensuring service excellence. Collaborating with teams and providing information about products and services.