Program Manager managing health education initiatives to improve member health outcomes at Centene. Collaborating with various teams and performing program evaluations.
About the role
- Managing client delivery excellence and operational consistency across a diverse portfolio. Leading the Project Management team in evolving processes and ensuring optimal financial outcomes.
Responsibilities
- The Program Manager is a senior leadership role within the Project Management department primarily focused on driving client delivery excellence, optimal portfolio health and growth through financial responsibility, staffing, and operational consistency across a portfolio of businesses.
- Acts as a key contributor in the project management departments evolution and optimization, fostering project management team growth and the implementation of the department's innovation roadmap.
- In collaboration with Client Strategy & Services, lead the financial health of a portfolio of business and maintain set agency margins to drive success at the top level.
- Manage and support project managers at all levels to ensure that forecasting is achieved and consistent month-over-month, providing course correction where necessary.
- Ensure all businesses within the portfolio are staffed appropriately to support client work and delivery excellence.
- Lead and support project managers delivering integrated projects that span multiple functional departments.
- Train and facilitate the PM onboarding process for all new PM hires, ensuring consistency in support and approach.
Requirements
- 10+ years of project management experience from a digital marketing agency environment
- A history of robust project management leadership that spans strategy, creative, technology implementation, data, SEO, and marketing automation initiatives
- Demonstrated ability to drive financial health, manage forecasting adherence, and review P&L reports for a portfolio of businesses
- Extensive experience estimating integrated delivery projects of $25k and over for organic and new business opportunities
- Ability to think strategically and contribute to department planning, evolution, and innovation initiatives as a leader on the team
- Previous experience and enjoyment of staffing oversight, including capacity management, skill alignment, and contractor management
- Strong background driving operational excellence, process compliance, and evolution for integrated project delivery
- Previous experience and passion for people management
- Desire to contribute, lead, and champion while continually reprioritizing for ideal outcomes and support needed day to day
- Cool under pressure with a genuine enjoyment of agency.
Benefits
- Medical, dental, and vision insurance
- Virtual mental health support
- Health Savings and Flexible Spending Accounts (including dependent care)
- Infertility and critical illness benefits
- 401(k) with generous 6–10% employer contribution
- Paid parental leave
- Tuition reimbursement
- Free parking and commuter support
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
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