Hybrid Senior Change Management – System Integration Specialist

at Boeing

• Job title: Senior Change Management – System Integration Specialist
• Job type: Full Time
• Experience level: Senior
• Salary: $96,000 - $146,000 per year
• Degree requirement: Bachelor's Degree
• Tech skills: ERP
• Location requirements: Hybrid, Hialeah, United States

About the role

• Senior Change Management & System Integration Specialist leading SAP S/4HANA integration at Boeing across several locations in the U.S. Focused on communication, training, and stakeholder engagement for organizational change management.

Responsibilities

• Lead and own the creation, operationalization, and governance of a global communication, training, and engagement strategy from an Organizational Change Management (OCM) perspective for the SAP S/4HANA integration across Boeing Distribution
• Act as the senior OCM lead on the team defining enterprise communications, enabling end-user adoption, coordinating global training and engagement plans, and ensuring alignment of business information requirements, data governance, and system readiness activities across value streams
• Develop and operationalize a global OCM strategy for communication, training, and engagement for SAP S/4HANA across all value streams
• Lead design and delivery of role-based training curricula, learning pathways, tip sheets, quick reference guides, and refresher programs in partnership with Subject Matter Experts (SMEs) and Super Users
• Author and manage enterprise communication plans, channels, portal content, and cadence (including executive communications and web portal updates) to ensure consistent, timely messaging
• Own governance for regression testing communications and readiness messaging; ensure stakeholders are prepared and test outcomes are communicated and socialized
• Partners with Master Data Governance and data architecture leads to translate policy and process changes into clear end-user guidance and training
• Provide monthly executive reporting on various OCM topics which may include adoption, communications effectiveness, training completion, incident trends, and recommended continuous improvement actions

Requirements

• Bachelor’s degree in Business, Organizational Psychology, Communications, Information Systems, or related field
• 5+ years of progressive experience in Organizational Change Management, communications, or enablement with a preference of enterprise-level program transformations (preferably SAP S/4HANA or comparable ERP transformations)
• Demonstrated experience creating and operationalizing global communication and training strategies, including web portal web content management
• Proven ability to lead and influence cross-functional stakeholders and senior leaders without direct authority
• Experience with incident RCA communications, regression/readiness communications, and coordinating remediation messaging
• Strong written and verbal communication skills; experience developing executive-level reports and dashboards
• Experience mentoring and leading OCM practitioners

Benefits

• Health insurance
• Flexible spending accounts
• Health savings accounts
• Retirement savings plans
• Life and disability insurance programs
• Paid time off