Senior Change Management & System Integration Specialist leading SAP S/4HANA integration at Boeing across several locations in the U.S. Focused on communication, training, and stakeholder engagement for organizational change management.
Responsibilities
Lead and own the creation, operationalization, and governance of a global communication, training, and engagement strategy from an Organizational Change Management (OCM) perspective for the SAP S/4HANA integration across Boeing Distribution
Act as the senior OCM lead on the team defining enterprise communications, enabling end-user adoption, coordinating global training and engagement plans, and ensuring alignment of business information requirements, data governance, and system readiness activities across value streams
Develop and operationalize a global OCM strategy for communication, training, and engagement for SAP S/4HANA across all value streams
Lead design and delivery of role-based training curricula, learning pathways, tip sheets, quick reference guides, and refresher programs in partnership with Subject Matter Experts (SMEs) and Super Users
Author and manage enterprise communication plans, channels, portal content, and cadence (including executive communications and web portal updates) to ensure consistent, timely messaging
Own governance for regression testing communications and readiness messaging; ensure stakeholders are prepared and test outcomes are communicated and socialized
Partners with Master Data Governance and data architecture leads to translate policy and process changes into clear end-user guidance and training
Provide monthly executive reporting on various OCM topics which may include adoption, communications effectiveness, training completion, incident trends, and recommended continuous improvement actions
Requirements
Bachelor’s degree in Business, Organizational Psychology, Communications, Information Systems, or related field
5+ years of progressive experience in Organizational Change Management, communications, or enablement with a preference of enterprise-level program transformations (preferably SAP S/4HANA or comparable ERP transformations)
Demonstrated experience creating and operationalizing global communication and training strategies, including web portal web content management
Proven ability to lead and influence cross-functional stakeholders and senior leaders without direct authority
Experience with incident RCA communications, regression/readiness communications, and coordinating remediation messaging
Strong written and verbal communication skills; experience developing executive-level reports and dashboards
Experience mentoring and leading OCM practitioners
Benefits
Health insurance
Flexible spending accounts
Health savings accounts
Retirement savings plans
Life and disability insurance programs
Paid time off
Job title
Senior Change Management – System Integration Specialist
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