Application Systems Analyst Programmer supporting and configuring business applications across Horace Mann. Serving as a liaison between business partners and IT to ensure systems are user - friendly and efficient.
About the role
- Senior Change Management & System Integration Specialist leading SAP S/4HANA integration at Boeing across several locations in the U.S. Focused on communication, training, and stakeholder engagement for organizational change management.
Responsibilities
- Lead and own the creation, operationalization, and governance of a global communication, training, and engagement strategy from an Organizational Change Management (OCM) perspective for the SAP S/4HANA integration across Boeing Distribution
- Act as the senior OCM lead on the team defining enterprise communications, enabling end-user adoption, coordinating global training and engagement plans, and ensuring alignment of business information requirements, data governance, and system readiness activities across value streams
- Develop and operationalize a global OCM strategy for communication, training, and engagement for SAP S/4HANA across all value streams
- Lead design and delivery of role-based training curricula, learning pathways, tip sheets, quick reference guides, and refresher programs in partnership with Subject Matter Experts (SMEs) and Super Users
- Author and manage enterprise communication plans, channels, portal content, and cadence (including executive communications and web portal updates) to ensure consistent, timely messaging
- Own governance for regression testing communications and readiness messaging; ensure stakeholders are prepared and test outcomes are communicated and socialized
- Partners with Master Data Governance and data architecture leads to translate policy and process changes into clear end-user guidance and training
- Provide monthly executive reporting on various OCM topics which may include adoption, communications effectiveness, training completion, incident trends, and recommended continuous improvement actions
Requirements
- Bachelor’s degree in Business, Organizational Psychology, Communications, Information Systems, or related field
- 5+ years of progressive experience in Organizational Change Management, communications, or enablement with a preference of enterprise-level program transformations (preferably SAP S/4HANA or comparable ERP transformations)
- Demonstrated experience creating and operationalizing global communication and training strategies, including web portal web content management
- Proven ability to lead and influence cross-functional stakeholders and senior leaders without direct authority
- Experience with incident RCA communications, regression/readiness communications, and coordinating remediation messaging
- Strong written and verbal communication skills; experience developing executive-level reports and dashboards
- Experience mentoring and leading OCM practitioners
Benefits
- Health insurance
- Flexible spending accounts
- Health savings accounts
- Retirement savings plans
- Life and disability insurance programs
- Paid time off
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