Hybrid Director of Operational Support

Posted last month

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About the role

  • Director of Operational Support overseeing credentialing, authorizations, and VOBE teams at BlueSprig. Ensure operational excellence and compliance across multiple sites.

Responsibilities

  • Direct and manage Credentialing, Authorizations, and VOBE teams to achieve departmental goals
  • Provide strategic guidance and operational support to ensure efficiency and compliance
  • Oversee multisite credentialing processes for providers and facilities
  • Ensure credentialing timelines are met and maintain accurate records for all active providers
  • Ensure active authorizations are in place for all active clients
  • Monitor and optimize workflows for prior authorizations and benefit verifications
  • Maintain adherence to regulatory and payer requirements
  • Implement quality control measures to minimize errors and delays
  • Track and report key performance indicators related to credentialing and authorizations
  • Identify process improvement opportunities and implement best practices

Requirements

  • Bachelor’s degree in Healthcare Administration, Business, or related field
  • Minimum 5–7 years of experience in healthcare operations, credentialing, and authorizations
  • Proven experience with multi-site credentialing processes
  • Prior experience managing benefit verification and authorization teams strongly preferred

Benefits

  • Health insurance
  • 401(k) matching
  • Flexible schedule
  • Paid time off
  • Professional development opportunities

Job title

Director of Operational Support

Job type

Experience level

Lead

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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