Plaza Director managing operations and profitability at multi - million - dollar travel plaza. Leading teams to provide fast and friendly service while meeting financial and performance goals.
About the role
- Director of Operational Support overseeing credentialing, authorizations, and VOBE teams at BlueSprig. Ensure operational excellence and compliance across multiple sites.
Responsibilities
- Direct and manage Credentialing, Authorizations, and VOBE teams to achieve departmental goals
- Provide strategic guidance and operational support to ensure efficiency and compliance
- Oversee multisite credentialing processes for providers and facilities
- Ensure credentialing timelines are met and maintain accurate records for all active providers
- Ensure active authorizations are in place for all active clients
- Monitor and optimize workflows for prior authorizations and benefit verifications
- Maintain adherence to regulatory and payer requirements
- Implement quality control measures to minimize errors and delays
- Track and report key performance indicators related to credentialing and authorizations
- Identify process improvement opportunities and implement best practices
Requirements
- Bachelor’s degree in Healthcare Administration, Business, or related field
- Minimum 5–7 years of experience in healthcare operations, credentialing, and authorizations
- Proven experience with multi-site credentialing processes
- Prior experience managing benefit verification and authorization teams strongly preferred
Benefits
- Health insurance
- 401(k) matching
- Flexible schedule
- Paid time off
- Professional development opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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