Hybrid Operations Manager – Legal Support Services Supervisor 2

at Oregon Department of Human Services

• Job title: Operations Manager – Legal Support Services Supervisor 2
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: $5,763 - $8,920 per month
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Salem, United States

About the role

• Operations Manager in the Office of Administrative Hearings supervising operations staff. Responsible for coordinating administrative support and managing contested case hearings with strategic oversight.

Responsibilities

• Manage operations staff and coordinate overall administrative support within the Office of Administrative Hearings.
• Directly oversee the receipt, processing, scheduling and completed disposition of all hearing cases.
• Work with the Chief Administrative Law Judge (CALJ) in the ongoing operations of the hearings program by developing and monitoring operational procedures.
• Prepare technical and administrative reports.
• Determine operational resource needs.
• Participate in operational and strategic planning.
• Carry out the agency’s affirmative action, diversity, equity, and inclusion goals and responsibilities.

Requirements

• Four years of lead work, supervision, or progressively related experience; OR one year of related experience and a bachelor’s degree in a related field.
• Employee is required to possess and maintain a valid driver's license with an acceptable driving record to check out a state vehicle.
• Commitment to valuing diversity and promoting inclusion
• Ability to manage a team of operations staff responsible for coordinating contested case hearings
• Experience managing a team
• Capability of ensuring assigned program area complies with all relevant aspects of federal and state law, as well as internal OAH performance standards
• Demonstrated ability to work independently with minimal supervision
• Ability to work with the OAH Executive Team, as well as work closely with the Chief ALJ
• Skill at working with Human Resources and navigating difficult employment related questions with regards to direct reports
• Demonstrated ability to work in a fast-paced hybrid work environment
• Ability to communicate clearly, concisely, and respectfully
• Must be able to travel.

Benefits

• Work/life balance
• 11 paid holidays a year
• Competitive benefits package
• Public Service Loan Forgiveness opportunity!