Functional Consultant & Project Manager at leading ERP automation SaaS company. Collaborating with sales and development to ensure successful implementations and client satisfaction.
Responsibilities
Collaborate with the sales team and customers to understand client-specific requirements and design tailored implementation plans aligned with their needs.
Lead and manage the entire implementation process, ensuring smooth delivery and a high level of customer satisfaction.
Work closely with our development team to tackle technical challenges, adapt the system to customers’ unique workflows, and ensure successful integration with their existing systems.
Act as the primary point of contact for customers during the implementation phase, providing regular updates and addressing any queries or issues that may arise.
Capture suggestions for new features and log them for the engineering team.
Requirements
Master's degree in Finance & Accounting, Business Administration, Computer Science, or a related field.
Excellent project management skills, with the ability to manage multiple projects simultaneously.
At least 2 years of experience in technical implementation, project management, consulting, software development, or a similar field.
Excellent communication and presentation skills, both verbal and written.
Customer-focused approach, with a commitment to delivering exceptional service.
Fluency in both English and German, spoken and written.
Basic understanding of IT infrastructure, ERP systems, and cloud-based SaaS solutions is an advantage.
Benefits
The best of both worlds: work closely with experts from both technical and business fields.
Work with innovative technologies and help revolutionise ERP process automation with us.
As a self-financed startup, we make decisions, not investors.
Take responsibility, contribute to our success, and be part of something big.
Generate sustainable value for our customers through your work.
A collaborative team environment that fosters high performance.
Fast career growth and an attractive bonus system, including company shares.
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