Hybrid Functional Consultant – Project Manager

at blp

• Job title: Functional Consultant – Project Manager
• Job type: Full Time
• Experience level: Junior, Mid level
• Salary: Not specified
• Degree requirement: Postgraduate Degree
• Tech skills: Cloud, ERP
• Location requirements: Hybrid, Zurich, Switzerland

About the role

• Functional Consultant & Project Manager at leading ERP automation SaaS company. Collaborating with sales and development to ensure successful implementations and client satisfaction.

Responsibilities

• Collaborate with the sales team and customers to understand client-specific requirements and design tailored implementation plans aligned with their needs.
• Lead and manage the entire implementation process, ensuring smooth delivery and a high level of customer satisfaction.
• Work closely with our development team to tackle technical challenges, adapt the system to customers’ unique workflows, and ensure successful integration with their existing systems.
• Act as the primary point of contact for customers during the implementation phase, providing regular updates and addressing any queries or issues that may arise.
• Capture suggestions for new features and log them for the engineering team.

Requirements

• Master's degree in Finance & Accounting, Business Administration, Computer Science, or a related field.
• Excellent project management skills, with the ability to manage multiple projects simultaneously.
• At least 2 years of experience in technical implementation, project management, consulting, software development, or a similar field.
• Excellent communication and presentation skills, both verbal and written.
• Customer-focused approach, with a commitment to delivering exceptional service.
• Fluency in both English and German, spoken and written.
• Basic understanding of IT infrastructure, ERP systems, and cloud-based SaaS solutions is an advantage.

Benefits

• The best of both worlds: work closely with experts from both technical and business fields.
• Work with innovative technologies and help revolutionise ERP process automation with us.
• As a self-financed startup, we make decisions, not investors.
• Take responsibility, contribute to our success, and be part of something big.
• Generate sustainable value for our customers through your work.
• A collaborative team environment that fosters high performance.
• Fast career growth and an attractive bonus system, including company shares.