About the role

  • Centralize the management of thousands of corporate endpoints, including PCs, Macs, iPhones, iPads, and Apple TVs.
  • Implement, operate, and maintain software and configuration deployments.
  • Lead projects to implement or enhance client endpoints and related systems.
  • Identify patterns and areas for improvement in assigned areas by applying scripting, automation, or application packaging and deployment methodologies.
  • Provide training on client endpoint solutions to teammates and other engineering and support teams.
  • Continuously create, review, and manage internal documentation to ensure accuracy for support teams and product handoffs.
  • Provide insightful projections and recommendations for client performance, security, and stability.
  • Manage Windows endpoints using modern management tools such as Entra ID, Microsoft Configuration Manager (MCM, MEM, MEMCM, SCCM), Intune, Miradore, and/or BigFix.
  • Manage Apple endpoints using modern management tools such as Jamf Pro, Apple Business Manager, and Intune.
  • Monitor our on-prem infrastructure and SaaS health to prevent risks to our services.
  • Develop effective documentation, tooling, and alerts to identify and address reliability risks.
  • Support our endpoint management infrastructure during business hours and in an on-call rotation.

Requirements

  • Prior experience with Windows and macOS desktop operating systems and related software.
  • Prior experience in centrally managing a Mac and PC enterprise environment.
  • Prior experience with Windows and macOS imaging/provisioning, patching, and deployment.
  • Prior experience with Windows and macOS application packaging and deployment.
  • Prior experience with Active Directory and GPO administration.
  • A solid understanding of computer security systems, applications, procedures, and techniques.
  • Understanding of Mobile Device Management/Unified Endpoint Management & Declarative Device Management frameworks.
  • Ability to work well in a fast-paced, collaborative team environment.

Benefits

  • Health insurance
  • 401(k) matching
  • Flexible work hours
  • Paid time off
  • Professional development opportunities

Job title

Senior EUC Engineer

Job type

Experience level

Senior

Salary

Not specified

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

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