Insurance Executive providing expert customer support via phone and email for Hiscox UK. Assisting with insurance quotes, policy adjustments, and enhancing customer outcomes.
About the role
- Senior Associate in Insurance providing consulting on healthcare and property insurance with strong communication skills. Requires 3+ years of experience and proficiency in Microsoft Office Suite.
Responsibilities
- Listen to the call effectively and comprehend the implicit & explicit ask of the customer.
- Able to convince, provide short & long term solutions aligned to the customer's business goals.
- Developing core consulting skills around communication, questioning, listening, report writing and presenting.
- Awareness of the regulatory requirements in respect of ‘advised’ and ‘non-advised’ sales.
- Strong verbal and written communication skills at all levels, both internally and externally.
Requirements
- 3+ Years
- Excellent Verbal and Written Communication Skills
- Active Listening and Comprehension Skills
- Proficiency in Microsoft Office Suite
- Time Management & Organizational Skills
- Attention to Detail – High accuracy in documentation
Benefits
- Insurance
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