Staff ML Infrastructure Engineer building and scaling robust Compute platforms for Simulation and data workflows at GM. Collaborating with engineers to drive efficiency and reliability in AI infrastructure.
About the role
- Senior Staff Infrastructure Engineer managing file transfer solutions for Blackhawk Network's global payment platforms. Collaborating with cross-functional teams to ensure seamless and secure operations.
Responsibilities
- Administer and optimize Managed File Transfer (MFT) solutions and enterprise Job Scheduling platforms including Tidal Workflow Automation, SecureTransport, MOVEit, and HULFT
- Design, implement, and maintain network file transfer connections across multiple protocols (SFTP, FTPS, HTTPS, AS2, S3)
- Troubleshoot complex file transfer challenges including protocol-specific issues, certificate management, and firewall rules
- Interpret customer and internal requirements, translating technical specifications into actionable solutions
- Present Blackhawk's file transfer solutions clearly to internal stakeholders and external clients
- Collaborate with cross-functional IT teams (Infrastructure Engineering, Architecture, internal/external stakeholders, Application Engineering) to deliver agreed-upon solutions
- Ensure compliance with regulatory directives including Sarbanes-Oxley, privacy legislation, and PCI standards
- Provide training, mentoring, and knowledge transfer to team members
- Participate in on-call support rotation to ensure 24/7 operational stability
- Leverage modern cloud platforms (e.g., Azure, Google Cloud) to design and deploy resilient infrastructure
- Develop and maintain data pipelines and workflow orchestration using Apache Airflow
- Proficiency in Python for scripting and automation
- Hands-on experience with microservices architecture , Python, Kafka , and Airflow
- Experience with AWS CloudFormation for infrastructure provisioning
Requirements
- 10+ years of enterprise-level IT infrastructure experience with progressive responsibility
- Expert-level knowledge of Managed File Transfer solutions
- Proficiency with enterprise Job Scheduling platforms
- Deep understanding of file transfer protocols: SFTP (SSH), FTPS (SSL), HTTPS, AS2, and S3
- Strong experience with Server Administration
- Database query experience and log analysis capabilities
- Exceptional communication skills with ability to engage technical and non-technical audiences
- Experience in Cloud Platform such as AWS
- Proven troubleshooting methodology with systematic problem-solving approach
Benefits
- 401k with employer match
- Medical
- Dental
- Vision
- 12 paid holidays in the year 2025
- Sick pay accrual according to state law
- Parental leave
- Life insurance
- Disability insurance
- Accident and illness insurance
- Health and dependent care flexible spending accounts
- Wellness benefits
- Flexible time off for all full-time employees
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