Senior Staff Infrastructure Engineer managing file transfer solutions for Blackhawk Network's global payment platforms. Collaborating with cross-functional teams to ensure seamless and secure operations.
Responsibilities
Administer and optimize Managed File Transfer (MFT) solutions and enterprise Job Scheduling platforms including Tidal Workflow Automation, SecureTransport, MOVEit, and HULFT
Design, implement, and maintain network file transfer connections across multiple protocols (SFTP, FTPS, HTTPS, AS2, S3)
Troubleshoot complex file transfer challenges including protocol-specific issues, certificate management, and firewall rules
Interpret customer and internal requirements, translating technical specifications into actionable solutions
Present Blackhawk's file transfer solutions clearly to internal stakeholders and external clients
Collaborate with cross-functional IT teams (Infrastructure Engineering, Architecture, internal/external stakeholders, Application Engineering) to deliver agreed-upon solutions
Ensure compliance with regulatory directives including Sarbanes-Oxley, privacy legislation, and PCI standards
Provide training, mentoring, and knowledge transfer to team members
Participate in on-call support rotation to ensure 24/7 operational stability
Leverage modern cloud platforms (e.g., Azure, Google Cloud) to design and deploy resilient infrastructure
Develop and maintain data pipelines and workflow orchestration using Apache Airflow
Proficiency in Python for scripting and automation
Hands-on experience with microservices architecture , Python, Kafka , and Airflow
Experience with AWS CloudFormation for infrastructure provisioning
Requirements
10+ years of enterprise-level IT infrastructure experience with progressive responsibility
Expert-level knowledge of Managed File Transfer solutions
Proficiency with enterprise Job Scheduling platforms
Deep understanding of file transfer protocols: SFTP (SSH), FTPS (SSL), HTTPS, AS2, and S3
Strong experience with Server Administration
Database query experience and log analysis capabilities
Exceptional communication skills with ability to engage technical and non-technical audiences
Experience in Cloud Platform such as AWS
Proven troubleshooting methodology with systematic problem-solving approach
Benefits
401k with employer match
Medical
Dental
Vision
12 paid holidays in the year 2025
Sick pay accrual according to state law
Parental leave
Life insurance
Disability insurance
Accident and illness insurance
Health and dependent care flexible spending accounts
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