Operations Support Specialist assisting the operations team providing administrative support while working with SAP, Excel, and management roles. Contributing to operational programs and data management in Middletown facility.
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Hybrid Working Student Customer Support – all genders
Posted 12 hours ago
About the role
- Customer Support role requiring strong communication skills in German. Engaging with customers via various channels and actively shaping processes within a dynamic team environment.
Responsibilities
- You respond to customer inquiries via email, social media, WhatsApp, chat, and phone
- You coordinate replacement deliveries and handle orders, returns, and complaints
- You are part of the team and actively contribute to shaping and improving processes
Requirements
- You enjoy interacting with people and have a knack for communication
- You work independently, in an organized manner, and reliably
- You have excellent German language skills, both written and spoken
Benefits
- Inspiring start-up spirit: Immerse yourself in a friendly, highly motivated team with lived core values, flat hierarchies, and a collaborative, respectful working culture
- Opportunity to take on responsibility and initiative and to implement your own ideas in your area
- A modern office in a great location in Mannheim with good transport links
- Attractive compensation and 30 days of vacation with a 5-day workweek
- Flexible working model (occasional work from home possible)
- Discounted gym membership
- Access to corporate benefits
- Sense of community through employee events (company parties, sports activities, offsites, etc.)
- Enjoy free drinks & snacks — and, of course, as many bitters as you like :)
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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