Business Analyst I working on claims system management for Intact. Collaborating with teams to enhance user experience and improve system functionality.
About the role
- Business Analyst ensuring smooth operations delivery and aligned project management for the company based in New Jersey. Driving quality initiatives and managing operational metrics.
Responsibilities
- Ensure smooth operations delivery and in alignment with agreed targets
- Drive quality initiatives as suggested by central teams
- Responsible for issue resolution in vertical
- Own operating plans and identify overall resourcing and project staffing requirements along with RMG
Requirements
- Proven record of initiating, establishing & delivering large programs in FPP / T&M model
- Project, Program and Portfolio Management, Process Improvement, Change Management, Risk Management, Financial Reporting, Six Sigma, DMAIC, Agile, SCRUM, Lean, Account Management, Business Development, Quality Assurance, Business Analysis, Cloud Operation
- Excellent People Management skills with strong ability to lead & mentor the team
- Training & Knowledge management: Identify capability gaps and build capability for around program management, project management
- Identify and sign off training needs (internal/external) basis requirement
Benefits
- Flexible work arrangements
- Professional development
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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