Lead Clinical Data Processor overseeing source document processing and quality checks for clinical trials. Driving accuracy and compliance in project timelines with Clario's clinical trial endpoint technology.
Responsibilities
Understand and apply study‑specific redaction guidance, QC requirements, and GxP expectations for source document processing
Provision customer user accounts across assigned studies and ensure compliance with access requirements
Manage and perform workflow events related to study execution, ensuring accuracy and timeliness
Review image, video, and document quality; perform redaction and source preparation; facilitate translation or DICOM link creation when required
Issue queries and conduct routine follow‑up with study sites; escalate trends or risks to Project and Operations Managers
Assist with generating and distributing final study closeout deliverables
Monitor and balance team workload; drive improvements to ensure timely and accurate task completion
Oversee large, multi‑staff tasks, ensuring quality and communication with Project Managers or customers
Support Project Support staff in communicating delays, issues, or risks to internal or external stakeholders
Collaborate with supervisors to maintain procedures that meet internal, client, and regulatory requirements
Lead or participate in project/team meetings and guide staff on deliverables, processes, and timelines
Support Quality Assurance teams during sponsor audits and follow‑up actions
Partner with other departments to develop tools, procedures, and training to strengthen the Project Support team
Facilitate cross‑functional interactions to ensure successful project execution
Manage expectations with Clario Project Management and customers for assigned tasks
Maintain strong professionalism, accountability, and quality in all deliverables
Ensure English‑language fluency across written and verbal communications
Follow SOPs, project‑specific instructions, and study documentation
Participate in SOP updates, team QRGs, and Work Instruction development
Collaborate with internal staff to resolve issues and support team success
Maintain industry and technical knowledge through training and ongoing learning
Requirements
Associate/Bachelor’s degree in Computer Science, IT, Life Sciences, or related field (or equivalent experience)
3 + years of experience in clinical trials, healthcare, or a related field; 1+ year clinical trial experience preferred
Proficiency with MS Office tools (Word, Excel, Teams, OneNote)
Ability to identify PII/PHI deviations and apply Good Documentation Practice for redaction
Exceptional attention to detail and accuracy
Ability to work independently and collaboratively, with strong judgement under pressure
Strong organisational, prioritisation, and problem‑solving skills
Excellent interpersonal, written, and verbal communication abilities
Ability to maintain professionalism and a positive attitude at all times
Based in or able to work from Bangalore (on‑site or hybrid)
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