QG
qards GmbHHR-Generalist, Teilzeit
HR - Generalist supporting operational HR management tasks for qards, a leading processing company in Germany. Handling employee - related inquiries and administrative HR activities while implementing systems.
About the role
- This position is designed to support our Regional Commercial Teams in delivering effective sales and account management across the regions.
- The role has a strong focus on administrative tasks including the management of retention logs, handling queries, and responding to customer requests for management information from an account management perspective.
- In addition, the role will provide sales administration and telesales support to the Business Development Managers, contributing to new business development efforts.
- Working with the new business to manage new customer accounts.
- Support the new business team in delivering their new business targets.
- Support with the Regional tender requirements.
- Keep abreast of any changes in company policies and procedures to ensure that the correct advice is offered and procedures are followed.
- Manage and deliver customer Management Information Reports and support the Regional Commercial Manager with their back office requirements.
- Effectively use CRM system to enter sales leads, customer contact and accurately record sales activities in line with the quality guidelines for the department. Provide admin support and telesales support for the business development team.
- Work with the operations teams to identify creative and innovative solutions which will reduce new customer queries.
Requirements
- Computer Literate (Microsoft Office packages/excel, email and social media platforms).
- Able to communicate effectively in writing and by phone.
- Ability to manage own workload effectively and efficiently.
- Customer focus and empathetic to customer needs.
- Experience in a commercial support role, back office , sales support or customer service would be a distinct advantage.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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