Field Manager overseeing pest control operations at Romney Pest Control. Ensuring service quality, staffing, and technician development.
About the role
- Account / Contract Manager responsible for customer relationships and contract management across North of England. Aiming for first-class service and continuous improvement in contract performance.
Responsibilities
- Full responsibility for site and contract P&L, ensuring financial targets are met and exceeded.
- Manage day-to-day customer relationships, acting as the main point of contact and resolving issues proactively.
- Deliver high standards of service while maintaining strong, long-term customer partnerships.
- Plan, organise, and prioritise workloads to ensure smooth and efficient operations.
- Monitor performance, costs, and service delivery, driving continuous improvement.
- Coordinate internal teams and external stakeholders to meet contractual requirements.
- Ensure compliance with company procedures, health and safety, and regulatory standards.
- Produce accurate reports and forecasts to support operational and commercial decision-making.
Requirements
- **Our essential requirements**
- Ability to reconcile a profit and loss spreadsheet in an excel format.
- Proven track record of delivering continuous improvement within an Operational/Service environment.
- Knowledge of existing and impending environmental and health and safety legislation.
Benefits
- **And here’s why you’ll love it at Biffa.**
- Ongoing career development, training and coaching – Because if you don’t grow, we don’t grow.
- Car or allowance.
- Competitive salary.
- Generous pension scheme.
- Retail and leisure discounts.
- Holiday and travel discounts.
- Life cover.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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