Helpdesk Analyst providing advisory and technical support across travel technology products. Seeking candidates with GDS knowledge, especially in Galileo and customer - facing experience.
About the role
- IT Specialist M365 responsible for administration and optimization of Microsoft 365 environments at BAUHAUS. Collaborating with internal IT teams and external providers in Mannheim.
Responsibilities
- Take independent responsibility for the administration, maintenance and optimization of our M365 environment, including Entra ID, Exchange, SharePoint, Teams and Power Apps
- Ensure the smooth operation, maintenance and continuous development of our IT infrastructure (e.g., Active Directory, Domain Controllers) and its processes
- Handle service requests and act as the technical point of contact in the Microsoft area for our users to analyze and resolve complex incidents
- Maintain regular communication with our internal IT teams and external service providers
- Advising and supporting BAUHAUS regional subsidiaries also falls within your responsibilities
Requirements
- Successfully completed vocational training in the IT field or a degree with an IT focus (e.g., Business Informatics, Computer Science)
- Several years of professional experience in the IT environment; experience with Entra ID, SharePoint, Power Apps, file share services or certificate authorities is desirable
- Enthusiasm for Microsoft 365 products and the ability to work independently to learn new subject areas
- Strong communication skills and customer orientation, as well as a confident manner and ability to work in a team
- Very good German and good English skills, both written and spoken
Benefits
- Attractive compensation, stability and security
- Flexibility for a good work–life balance: option to work remotely, flexible working hours outside core hours, 30 days of vacation plus up to 12 additional unpaid leave days
- State-of-the-art work environment on the BAUHAUS campus: flexible workspaces with modern equipment, an on-site BAUHAUS restaurant and bistro, and a BAUHAUS daycare center
- Personal development: we support personal and professional growth, including training opportunities through the BAUHAUS Academy
- Employee benefits: shopping discounts via the BAUHAUS employee card, Corporate Benefits, company pension scheme and more
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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