Hybrid General Manager – Home Secured Lending

Posted 2 days ago

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About the role

  • Accountable executive for the Home Secured Loan P&L – including setting revenue goals, managing investments, and optimizing costs.
  • Define the product strategy and customer experience - Develop a 3+-year vision aligned with Best Egg’s broader strategic goals.
  • Design a digital-first low-friction customer experience that differentiates Best Egg from traditional home equity lending.
  • Adjust strategy dynamically based on market performance, competitive trends, and data insights.
  • Leverage customer insights and design thinking to define a differentiated value proposition across multiple customer segments.
  • Identify and prioritize expansion opportunities such as HELOCs, home improvement loans, and hybrid lending products.
  • Launch and operationalize the business
  • Create end to end customer journeys – from application and underwriting to servicing and repayment.
  • Lead go-to-market strategy, including MVP definition, launch timelines, and multi-state rollout.
  • Build or partner to establish infrastructure for underwriting, collateral valuation, title verification, closing and servicing.
  • Develop multi-year forecasts and manage key financial and operational KPIs.
  • Collaborate with Marketing, Credit, and Capital Markets to refine acquisition, pricing, and loan funding strategies.
  • Partner with legal, compliance, and operations to ensure adherence to all applicable regulations and state-specific requirements.
  • Collaborate with Capital Markets and Investor Relations to align product features and risk profiles with investor expectations.
  • Determine appropriate resource allocation (dedicated vs. shared, internal vs. vendor)
  • Lead a high-performing cross-functional leadership team across Product, Risk, Marketing, Operations, and Technology
  • Foster a culture of collaboration, innovation and accountability.
  • Mentor and empower team members to operate with ownership, speed and excellence.
  • Manage external stakeholder relationships
  • Build and maintain relationships with partner banks, servicers, and compliance advisors.
  • Serve as an external advocate for Best Egg’s Home Secured Lending initiative, enhancing brand credibility in the market.

Requirements

  • Education - Bachelor’s degree required; MBA or advanced degree preferred.
  • 10+ years of experience in consumer lending, preferably in mortgage, HELOC, or home equity products.
  • Proven success in P&L ownership and launching or scaling secured lending products.
  • Deep knowledge of lending regulations and compliance across secured consumer credit.
  • Experience digitizing manual lending processes, such as title verification and closing workflows.
  • Strong experience managing third-party vendors and complex partner ecosystems.

Benefits

  • In addition to semi-monthly salary payments, this position is also eligible for an annual incentive bonus based on individual and company performance.
  • Yearly incentive bonus target 40% of base salary.
  • This position may also be eligible for a long-term cash incentives.

Job title

General Manager – Home Secured Lending

Job type

Experience level

SeniorLead

Salary

$250,000 - $290,000 per year

Degree requirement

Bachelor's Degree

Location requirements

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