Client Relationship Consultant fostering customer relationships at U.S. Bank through engaging interactions. Providing financial counsel while adapting to a digital - first mindset with trust - based client relationships.
About the role
- As a Travel Consultant, you'll assist customers with travel reservations. You'll provide consultations and support within the travel industry as part of a global team.
Responsibilities
- Search and confirm travel reservations for the customer
- Have a strong understanding of a client travel policy and can consistently provide consultation to the customer
- Fulfill all requests regarding necessary regulations (DOT, TSA, passports, visas, etc.)
- Provide the client with the required industry information, such as low fares, exchange costs, and penalties
- Seek opportunities to review operational processes and commercial relationships with client to provide suggestions for improvement
- Maintain, actively communicate, and seek expansion of current knowledge of the state of the various travel industries supported
Requirements
- Travel agent experience
- Relevant skills in GDS Amadeus
- Strong verbal and written communication skills in Italian and English
- Solid working knowledge of the travel industry, policies, procedures, and processes
Benefits
- Flexible working hours
- Work-from-home or remote opportunities
- Opportunities to grow your skillset and career
- Generous vacation days so you can rest and recharge
- A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools
- Travel industry professional perks and discounts
- An inclusive work environment where diversity is celebrated
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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