Account Director driving renewals and sales for Bazaarvoice, creating smart shopping experiences. Focus on managing renewals and upselling clients within the SaaS industry.
Responsibilities
Being confident in defending and selling a high-ROI solution
Demonstrating the value propositions of our products and services
Drive conversational discovery dialogue with the customer in order to reveal underneath pains and requirements
Convincing client’s IT personnel and being able to “talk shop” with them
Partnering with the client’s marketing and merchandising staff and working through their organization to find the key decision makers
Working through the legal aspects of the contract with the client’s lawyer while leveraging our internal counsel to close the deal
Demonstrates passion and energy both externally with the customer and internally with cross functional teams
Consistently build and manage an effective pipeline and communicate proactively with leadership throughout each phase of the renewal/sales process
Requirements
1+ years relative experience in software, SaaS, or Internet marketing
Ability to identify target accounts, appropriate contacts within that account, and formulate strategies to both renew and generate more interest in Bazaarvoice
Ability to generate, qualify, and execute on renewals and opportunities in order to exceed revenue targets
Proven ability to articulate a vision that resonates with the customer and demonstrates value
Experience using two way discovery to uncover customer need and matches solutions to that need
Ability to build a trusted and long relationships
A strong understanding of business practices, industry trends, and competitors to each renewal/ sales cycle
Effectively create and articulates ROI in the negotiation process to bring the upmost value to both the consumer and Bazaarvoice.
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