Manage the administrative operations for leagues, competitions, and events at Basketball England. Overseeing licensing support and facilitating communication with key stakeholders in basketball.
Responsibilities
Manage day-to-day administrative operations for a busy department overseeing leagues, competitions, and events.
Include membership and licensing support, letters of clearance and international team registrations.
Administer the international clearance process and foreign licensing.
Provide daily efficient and effective administrative support for this department and the organisation.
Communicate effectively with key stakeholders in the game plus clubs and team administrators, players, coaches, officials and other volunteers.
Manage registration type customer queries and complaints in line with internal policies.
Provide administrative support for the organisation and delivery of all Basketball England events.
Requirements
A degree in a relevant subject or compensating work experience in a relevant, related field.
Demonstrable experience of sports player licensing and eligibility.
Excellent communication skills, can communicate effectively through email and on telephone conversations.
Previous experience of resolving issues in the first instance and understands how to escalate matters further.
Previous experience of following competition rules and regulations.
Building trust and successful strong relationships with stakeholders.
Experience working and supporting events.
A genuine interest in basketball / sport.
Excellent numeracy, literacy, spelling and presentation in typewritten and other work.
Significant advanced expertise in the use of Microsoft packages (Word, Excel, PowerPoint) and other related ICT software.
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