Support the Global Financial Controls team in administrative tasks and financial analysis. Collaborate globally while developing Excel and other software skills in a hybrid work model.
About the role
- Financial Center Manager overseeing financial center operations and managing employees at Bank of America. Ensuring operational excellence and instilling a client-centric culture.
Responsibilities
- This job is responsible for managing a financial center and its employees on a day-to-day basis.
- Key responsibilities include operating as a business owner and fostering a team environment, instilling an effective client-centric and risk culture in the center, and helping clients achieve the financial goals.
- Job expectations include ensuring operational excellence and cohesive effectiveness.
- Develops talent, including proactive sourcing of candidates.
- Manages client traffic, engaging and appropriately routing clients, and fostering client retention.
- Manages business results through formalized management routines and coaching.
- Creates a world-class client experience environment.
- Manages market-level initiatives prescribed by market leaders.
- Drives operational excellence by engaging employees on business strategy.
- Manages organizational priorities and effective execution.
Requirements
- 1+ years of leadership experience demonstrated through coaching, training and/or motivating a work team
- Is an enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results, acting in the best interest of the client
- Collaborates effectively to get things done, building and nurturing strong relationships
- Displays passion, commitment and drive to deliver an experience that improves our clients' financial lives
- Is confident in identifying solutions for clients based on their needs and can resolve problems independently or bring in others as needed
- Communicates effectively and confidently and is comfortable engaging all clients
- Has the ability to learn and adapt to new information and technology platforms
- Applies strong critical thinking and problem-solving skills to meet clients' needs
- Will follow established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations
- Efficiently manages time and capacity
- Can manage complexity, prioritize tasks, delegate and execute in a fast-paced environment
- Can interpret performance results, find opportunities to drive success and hold others accountable to results
- Must be able to work weekends and/or extended hours
- 1+ years of management experience including hiring, coaching and developing direct reports
- Experience in financial services and knowledge of financial services industry, products and solutions
- Experience working in an environment with individual and team goals where goals were routinely met or exceeded
- Bilingual skills
Benefits
- Competitive benefits to support physical, emotional, and financial well-being
- In-office culture with flexibility based on role-specific considerations
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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