Delivery Lead responsible for Technology Change Governance at Bank of America. Leading project deliverables and ensuring compliance with change management standards in IT environments.
Responsibilities
Leads and coordinates routines to support delivery (for example, kick-offs, status reviews, stakeholder meetings, change controls, and tollgates, etc.)
Manages coordination of delivery and dependencies across multiple teams
Facilitates communication and collaboration across organizations to support the deliverable completion and timeline
Provides status updates for the deliverables to stakeholders and leadership pertaining to delivery, risks, issues, and schedule
Works with sponsors and stakeholders to ensure that execution is aligned with deliverable requirements
Supports resource planning for delivery and execution
Ensures adherence with Enterprise Change Management standards
Serves as the subject matter expert for the Change process with stakeholders to include Risk, Audit and external Regulators
Supports change management deliverables and project documentation (issue/risk logs, status reports, requirements documentation, design documentation, project plans)
Establish and maintain effective communication with team members and other key stakeholders
Ensure timely action/coordination on all reporting related deliverables
Perform quality assurance analysis & review on data received from various LOB, generate reports, publish with in timeline
Pro-actively understanding responsibilities and manage tasks independently
Requirements
5+ years of experience in Governance and Control environment in IT department
Experience in performing analysis & reporting data using Excel, Pivot, Tableau, SQL
Strong experience in Microsoft Office
Possesses good knowledge of risk management approach, processes, tools, and routines
Basic understanding of Change Management and associated controls
Sharp eye for identifying weak points in processes and organizational structures
Able to drive the standardization of processes and implementation of metrics and best practices
Experience with developing work breakdown structures and executing action plans
Experience in gathering, interpreting, and analyzing gathered data for target solutions
Strong analytical and organizational skills with a focus on attention to detail and accuracy
Prior business process management or control framework knowledge
Excellent written and verbal communication skills
Able to work independently with multiple stakeholders
Ability to follow the process and procedures for support and to pinpoint opportunities to develop the efficiency of business
Benefits
Health insurance
Retirement plans
Paid time off
Flexible work arrangements
Professional development
Bonuses
Job title
Delivery Lead – Technology Change Governance & Oversight
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