Account Relationship Consultant driving sales growth and supporting advisers in utilizing M&G's investment solutions. Collaborating with account managers and conducting quality engagements for business development.
About the role
- Product Owner managing One Team Connections at Bank of America. Driving execution and integrating delivery within enterprise strategy for customer segments.
Responsibilities
- Accountable for design, analysis, execution and/or ongoing sustainment support for a program initiative within the enterprise strategy and performance goals for one of the Customer Segments (i.e. Retail, Preferred & Small Business).
- Provides support to senior team leader and partners with product(s) and channel(s) teams to drive execution and integrate delivery to ensure the customer view is at the forefront of decisions in the achievement of goals.
- Accountable for initiative support, coordination, robust analysis and communications.
Requirements
- Excellent verbal and written communications, high attention to detail
- Ability to gather and document technical requirements and interpret business needs against data availability
- Able to network, build and foster productive relationships with line of business partners and other subject matter experts across the organization
- Self-motivated, self-directed and able to manage priorities and changes without sacrificing quality or timelines
- Strong analytical skills including awareness of data inaccuracies and solution-focused problem solving ability
- Aptitude for learning new skills, tools, and processes
- Ability to adjust rapidly to changing demands and priorities
- Ability to act as the primary liaison between the line of business and internal technology teams
- Ability to manage stakeholder expectations with respect to scope, deliverables, and timelines
- 3+ years in role accountable for reporting, data analysis or product management
- Ability to use SQL to find and deliver data from various databases and platforms as well as trouble shoot and research inquiries and requirement requests
- Experience with HR associate data
- Experience with operational practices within Consumer Investments, Preferred Lending, Consumer Banking, Preferred Business Solutions or other front line units
- Familiarity with internal data platforms and sourcing such as MIDAS, Teradata, SDP, CMC, RDR
- Experience with SQL object development and job scheduling software
- Agile/Scrum certification or experience working in agile environments
- High School Diploma / GED / Secondary School or equivalent
Benefits
- This role is currently benefits eligible.
- We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.
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