Nurse Patient Experience Navigator managing patient assistance program support in Ontario, focusing on program registration and patient education. Collaborating with healthcare providers and reimbursement specialists for optimum patient care.
About the role
- Data Analyst and Developer performing complex analysis and modeling at Bank of America. Utilizing various systems to provide analytical support and improve customer experience.
Responsibilities
- This job is responsible for performing more complex analysis and modeling to minimize loss exposure and negative impacts to the customer experience.
- Key responsibilities include utilizing a variety of systems such as PowerShell, JavaScript, Alteryx, Python, SQL, Tableau, and other relational data bases to provide analytical support on strategies, ensure goals are met and propose policy and procedural changes within segmentation structures to produce optimal results.
- Responsibilities: The Business Analytics and Enablement Team for Global Operations is seeking an experienced Data Analyst and Developer to support the development and maintenance of reports and dashboards.
- This person will be responsible for working with our Product Management team to ensure that business, team and enterprise standards for reporting and governance are exceeded.
- Our team strives to implement scalable automated solutions and creatively solve the business short term needs effectively and efficiently while balancing the solution to support long term vision.
- Job expectations include evaluating data to assess potential risk and create mitigation strategies.
- Performs complex analysis of operational data, staffing data, financial data and portfolio trends to understand product performance and improve portfolio risk, profitability, performance forecasting, and operational performance.
- Leads coordination of the production of product performance reports and updates for senior management.
Requirements
- Minimum 1 year experience as Data Analyst or Process/ Project Management or similar role in financial services industry
- Effectively collaborate with team members, customers, and subject matter experts to clarify requirements and complete user acceptance testing
- Talent for combining business acumen with analytical skills, interpret large amounts of data, synthesize multiple analysis into a coherent message and translate into actionable insights
- Ability to manage multiple priorities and meet project delivery dates
- Comfortably communicate (oral and written) with team members and customers to influence outcomes
- Proficient in independent work and team projects, executing on-time and with precision
- Create, review, and monitor requirement documents needed to support repeatability, business continuity, governance and audit requirements
- Stay current with the latest developments in Bank of America approved software and applications
- Expertise in two of the following skills: JavaScript, Tableau, PowerShell, SQL, Alteryx, Python, PowerQuery, VBA, Nintex
Benefits
- This role is currently benefits eligible.
- We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.
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