Business Control Manager leading internal control discipline and operational excellence within a Line of Business at Bank of America. Driving quality assurance and risk management across technology divisions.
Responsibilities
Leads the assessment of the design and effectiveness of the risk and control environment to support Client Operational Services and ensure adherence to enterprise-wide standards
Performs monitoring and testing of controls, identifying issues and control improvements for remediation
Leads the implementation of optimized controls and enhanced Quality Assurance (QA) practices to support business continuity efforts
Manages the performance and productivity of team members that conduct quality inspection reviews
Ensures timely execution of QA activities including control execution, case management, and results reporting
Manages and reviews all operations front line unit responses for regulatory exams, internal audits, and other monitoring and inspection reviews
Ensures accuracy of data and that relevant information is captured for inspection metrics to support governance for dashboard reporting
Requirements
5+ years of internal control, regulatory, audit, risk, compliance or relevant work experience within a financial services or technology organization
3+ years of professional domain expertise in a technical discipline, such as data management, artificial intelligence and/or information security
Communicates complex technical subject matter into clear, concise language suited for various audiences ranging from executives to junior analysts; strong writing/communication skills to convey outcomes to stakeholders
Can "connect the dots" to demonstrate ability to identify and perform thematic analysis
Demonstrated increasing levels of accountability and ownership
Demonstrated ability to operate as a change ambassador by advocating across diverse stakeholders groups
Strong relationship management and collaboration skills with the ability to influence and motivate teams, stakeholders and peers to build consensus and solve problems
Comfortable with ambiguous situations capable of analyzing, simplifying and collaborating to solve complex problems
Strategic thinker, self-starter, organized, versatile, and capable of performing work with minimal management oversight
Detail oriented with an ability to review documentation for accuracy and report on the status of risk reviews
Ability to coordinate and drive execution of priorities and meet deadlines to adhere with policies and standards
Understand complex issues and drives timely decisions, knowing when to engage others for additional input, and when to act independently
Excellent facilitation and presentation skills
Knowledge of Technology Domain discipline(s)
Basic knowledge of MS Office 365 products
Benefits
industry-leading benefits
access to paid time off
Job title
Business Control Manager – Technology Risk & Regulatory Lead
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