Shopify Developer focused on creating and optimizing luxury online storefronts at Phizenix. Collaborating with design and marketing teams to enhance the digital customer experience.
About the role
- E-commerce Analyst overseeing digital operations and website performance for Bagaggio's e-commerce growth. Engaging with development teams to enhance site functions and user experience.
Responsibilities
- Monitor the website's operation and assist in identifying bugs, errors, instabilities, and opportunities for improvement;
- Act as a bridge between the business area and technical partners, ensuring clarity in briefs, prioritization, and follow-up of requests;
- Collaborate with the development agency, the Deco team, and the data consultancy to unblock technical issues and accelerate solutions;
- Monitor tickets, fixes, tests, and deliveries related to the e-commerce site;
- Support the diagnosis of issues that impact site navigation, conversion, usability, and performance;
- Organize technical requests and support prioritization together with coordination;
- Validate implementations and ensure deliveries align with the requested scope;
- Contribute digital innovation proposals, especially in partnership with teams more advanced in technology and AI;
- Support data interfaces and measurement, in collaboration with the consultant responsible for the site and Google Analytics (GA);
- Translate business needs into well-structured requests for technical teams.
Requirements
- Bachelor's degree completed;
- Experience with digital operations, e-commerce, or website maintenance/support;
- Experience tracking requests with development teams or technical vendors;
- Strong communication skills to act as a liaison between business, development, and data;
- Basic to intermediate knowledge of Google Analytics and interpreting on-site user behavior data;
- Ability to organize workflows, set priorities, and follow up on deliveries.
- DIFERENTIALS:
- Experience with Figma for creating layouts, making interface adjustments, and supporting the development of visual solutions;
- Experience with e-commerce and understanding of the customer purchase journey;
- Previous experience with development agencies, technical squads, or technology suppliers;
- Familiarity with teams and discussions around AI, automation, and digital innovation;
- Knowledge of testing, usability, or Conversion Rate Optimization (CRO);
- Experience with VTEX or other e-commerce platforms.
Benefits
- Transportation allowance;
- Meal or food allowance;
- TotalPass (wellness platform);
- Health insurance (Amil);
- Dental plan (MetLife);
- Discounts on Bagaggio products;
- Partnerships with universities, courses, and restaurants;
- Birthday day off;
- Annual bonus subject to meeting targets.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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