Senior Mission Manager at Open Cosmos overseeing complex space missions from conception to launch and operations. Responsible for project delivery, stakeholder management, and team leadership in a hybrid work environment.
About the role
- Senior Engagement Manager leading transformative digital programs for global brands, co-creating growth strategies and empowering multidisciplinary teams for impact.
Responsibilities
- Lead complex digital engagements from strategy to execution ensuring delivery health, team alignment, and measurable business outcomes.
- Connect delivery performance to client objectives by understanding their business model, KPIs, and transformation goals.
- Drive account growth by identifying expansion opportunities, shaping proposals, and securing renewals.
- Engage senior client stakeholders (VP, C-suite) as a trusted advisor; translate technical delivery updates into business value narratives.
- Oversee financial performance of engagements manage budgets, margins, forecasting, and risk mitigation.
- Foster high-performing, motivated teams drive collaboration, psychological safety, and strong delivery discipline.
- Champion Axelerant’s buyer-centric approach, show curiosity, empathy, and business insight in every client interaction.
- Collaborate cross-functionally with Sales, Delivery, and Solutions teams to align client needs with Axelerant’s capabilities.
- Capture and share customer success stories to strengthen advocacy and thought leadership.
Requirements
- 8–12 years of experience in digital delivery, consulting, or technology services, including leading large-scale programs or client engagements.
- Proven ability to manage multi-stream digital projects (CMS, cloud, DXPs, or digital transformation initiatives).
- Experience in agency, consulting, or digital services environments.
- Exposure to composable architectures, marketing automation, or CX platforms.
- Strong understanding of digital transformation principles- how technology enables customer experience, growth, and operational agility.
- Demonstrated client-facing leadership with executive stakeholders.
- Financial acumen - forecasting, margin tracking, and P&L awareness.
- Excellent communication, storytelling, and negotiation skills.
- Team leadership experience- capable of guiding, mentoring, and empowering cross-functional teams.
- Proficiency with delivery tools (e.g., Jira, Confluence, Forecast, or equivalent).
- Familiarity with frameworks like ValueSelling or consultative sales. Previous account ownership with measurable YoY revenue growth.
Benefits
- Be part of an **AI-first, remote-first** digital agency that’s shaping the future of customer experiences.
- Collaborate with global teams and leading platform partners to solve meaningful challenges.
- Enjoy a culture that supports autonomy, continuous learning, and work-life harmony.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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