Hybrid Engagement Manager – Onshore

Posted last month

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About the role

  • Senior Engagement Manager leading transformative digital programs for global brands, co-creating growth strategies and empowering multidisciplinary teams for impact.

Responsibilities

  • Lead complex digital engagements from strategy to execution ensuring delivery health, team alignment, and measurable business outcomes.
  • Connect delivery performance to client objectives by understanding their business model, KPIs, and transformation goals.
  • Drive account growth by identifying expansion opportunities, shaping proposals, and securing renewals.
  • Engage senior client stakeholders (VP, C-suite) as a trusted advisor; translate technical delivery updates into business value narratives.
  • Oversee financial performance of engagements manage budgets, margins, forecasting, and risk mitigation.
  • Foster high-performing, motivated teams drive collaboration, psychological safety, and strong delivery discipline.
  • Champion Axelerant’s buyer-centric approach, show curiosity, empathy, and business insight in every client interaction.
  • Collaborate cross-functionally with Sales, Delivery, and Solutions teams to align client needs with Axelerant’s capabilities.
  • Capture and share customer success stories to strengthen advocacy and thought leadership.

Requirements

  • 8–12 years of experience in digital delivery, consulting, or technology services, including leading large-scale programs or client engagements.
  • Proven ability to manage multi-stream digital projects (CMS, cloud, DXPs, or digital transformation initiatives).
  • Experience in agency, consulting, or digital services environments.
  • Exposure to composable architectures, marketing automation, or CX platforms.
  • Strong understanding of digital transformation principles- how technology enables customer experience, growth, and operational agility.
  • Demonstrated client-facing leadership with executive stakeholders.
  • Financial acumen - forecasting, margin tracking, and P&L awareness.
  • Excellent communication, storytelling, and negotiation skills.
  • Team leadership experience- capable of guiding, mentoring, and empowering cross-functional teams.
  • Proficiency with delivery tools (e.g., Jira, Confluence, Forecast, or equivalent).
  • Familiarity with frameworks like ValueSelling or consultative sales. Previous account ownership with measurable YoY revenue growth.

Benefits

  • Be part of an **AI-first, remote-first** digital agency that’s shaping the future of customer experiences.
  • Collaborate with global teams and leading platform partners to solve meaningful challenges.
  • Enjoy a culture that supports autonomy, continuous learning, and work-life harmony.

Job title

Engagement Manager – Onshore

Job type

Experience level

SeniorLead

Salary

Not specified

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

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