Lead UX Designer for Target’s Guest UX team, enhancing digital and ad tech experiences. Collaborating with teams to drive business growth and user engagement through effective UX design.
About the role
- UX Manager shaping the future of digital product experiences at Aviva Canada. Leading UX strategy, team management, and ensuring design excellence for users managing policies and claims.
Responsibilities
- Define and evolve UX strategy for signed-in experiences
- Ensure experiences are consistent, scalable, and aligned with enterprise design systems and brand standards
- Lead, coach, and develop UX team members
- Oversee UX work, ensuring quality and timeliness
- Partner with Product Management to shape roadmaps and prioritize work
- Collaborate with Engineering to ensure designs are feasible and implemented accurately
- Champion research-driven design by leveraging customer feedback and analytics
- Drive continuous improvement of design practices
- Contribute to UX standards and governance practices
Requirements
- 6+ years of experience in UX, product design, or service design
- At least 2 years in a people-management role
- Strong portfolio showcasing your work
- Proven experience designing authenticated or account-based digital experiences, in insurance, financial services, or enterprise products & services
- Strong understanding of UX best practices, user-centered methods, and accessibility standards
- Experience with a range of research methods, including multi-variate testing
- Experience working in complex, regulated environments
- Ability to clearly communicate design decisions to both technical and non-technical stakeholders
- Optional but beneficial experience: Experience with analytics and experimentation tools
- Familiarity with enterprise-level design systems
- Bilingualism (English & French) is considered an asset
Benefits
- Compelling rewards package including base compensation
- Eligibility for annual bonus
- Retirement savings
- Share plan
- Health benefits
- Personal wellness
- Volunteer opportunities
- Hybrid flexible work model
- Outstanding career development opportunities
- Support for professional development education
- Competitive vacation package with option to purchase 5 extra days off per year
- Employee-driven programs focused on gender, LGBTQ+, origins, diversity, and inclusion
- Corporate wellness programs to support physical and mental health
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