Multiline Claims Specialist investigating and resolving multiline insurance claims with a focus on member satisfaction. Collaborating with internal and external stakeholders within a hybrid work environment.
About the role
- Senior Claims Specialist managing complex commercial large loss claims at Aviva Canada. Mentoring team members and providing technical insights to ensure effective claims handling.
Responsibilities
- Proactively direct handle a pending of predominately commercial large loss and complex claims nationally.
- Represent customers and Aviva at mediations, arbitrations, trials and other litigation processes.
- Coach and mentor team members to success through sharing and development of technical and strategic skills and knowledge.
- Mitigate risk by collaborating with team mates to identify and effectively manage loss costs & expenses while improving system conditions.
- Strive to continuously improve by challenging yourself, team mates and the casualty operation to improve performance.
- Ensure key risks are identified, measured, monitored and effectively managed.
- Effectively collaborate and communicate with internal and external stakeholders to identify trends and forecast large loss development.
Requirements
- Post- Secondary Education, CIP and FCIP strongly preferred.
- Minimum 7- 10 years’ experience specializing in the adjudication of complex Commercial and Financial Institution Directors & Officers claims.
- Proven ability to provide coverage, liability and damages analyses for complex claims involving public and privately held corporations.
- Functional knowledge of law and insurance regulations in various jurisdictions.
- Excellent coaching skills.
- Ability to mentor, challenge and grow with a diverse but highly experienced team.
- Superior problem-solving skills with demonstrated ability to think strategically.
- Team outlook.
- Exceptional written and verbal communication skills.
- Proficient in Microsoft WORD, Excel and PPT.
- Willingness to travel occasionally.
- Licensing in one or more Canada preferred.
Benefits
- Compelling rewards package including base compensation, eligibility for annual bonus, retirement savings, share plan, health benefits, personal wellness, and volunteer opportunities.
- Hybrid flexible work model.
- Outstanding career development opportunities.
- We’ll support your professional development education.
- Competitive vacation package with the option to purchase 5 extra days off per year.
- Employee-driven programs focused on gender, LGBTQ+, origins, diversity, and inclusion.
- Corporate wellness programs to support our employees’ physical and mental health.
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