Diversity & Inclusion Strategy Lead shaping an inclusive culture at Equitable. Leading D&I strategies and collaborating with leadership to embed inclusion across talent practices and business processes.
About the role
- Senior Director of Business Strategy at Autodesk driving operational excellence and customer success worldwide. Leading strategic initiatives and managing high-performing teams with a focus on continuous improvement.
Responsibilities
- Drive operational excellence and organizational agility at global scale
- Shape and execute strategic initiatives
- Partner with Customer Success leadership to manage operating models
- Provide insightful analysis about business execution
- Lead data, analytics and insights for CS
- Establish and monitor KPIs and success metrics
- Champion operational best practices and optimization
- Engage and motivate the Business Excellence team
- Act as a thought leader influencing organizational direction
Requirements
- 10+ years of experience in Customer Success, Business Operations, Strategy, or related functions
- 8–10 years of senior leadership experience
- Proven track record leading global teams
- Experience serving as an executive advisor or proxy for C-suite leadership
- Experience in operational leadership for P&L organizations
- Demonstrated success designing and executing business strategy
- Extensive experience leading operational excellence, business transformation, and continuous improvement initiatives
- Proven ability to drive KPI frameworks
- Change management leadership experience
- Deep experience in Customer Success strategy, programs, and operations
Benefits
- Health and financial benefits
- Time away
- Everyday wellness
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
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