STD Claims Examiner II making accurate claim decisions for Short Term Disability claims. Collaborating with team members in a hybrid work environment from South Portland, ME.
About the role
- Claims trainee at Auto-Owners Insurance handling entry-level insurance claims under close supervision. Conducting investigations, evaluations, and providing service to agents and insureds in Michigan.
Responsibilities
- Handle entry-level insurance claims under close supervision
- Investigation, evaluation, and claim resolution
- Provide service to agents, insureds, and others to ensure claims resolve accurately and timely
- Complete Company’s claims training program for the assigned line of insurance
- Meet and communicate with claimants, legal counsel, and third-parties
- Develop specialized skills including estimating and use of designated computer-based programs for loss adjustment
- Study, obtain, and maintain an adjuster’s license(s), if required by statute within the timeline established by the Company or legal requirements
Requirements
- Bachelor’s degree or direct equivalent experience with property/casualty claims handling
- Ability to organize data, multi-task and make decisions independently
- Above average communication skills (written and verbal)
- Ability to write reports and compose correspondence
- Ability to resolve complex issues
- Ability to maintain confidentiality and data security
- Ability to effectively deal with a diverse group of individuals
- Ability to accurately deal with mathematical problems, including geometry (area and volume) and financial areas
- Ability to drive an automobile, possess a valid driver license, and maintain a driving record consistent with the Company’s underwriting guidelines for coverage
- Continually develop product knowledge through participation in approved educational programs
Benefits
- A friendly work environment
- Structured training program
- Employee mentoring
- Excellent compensation/benefits package
- Competitive base salary
- Matched 401(k)
- Fully-funded pension plan (once vested)
- Bonus programs
- Generous paid time off including holidays, vacation days, personal time, and sick leave
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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