Manager, IT Delivery at Vanguard focusing on modern client experience tools with Generative AI. Overseeing IT service delivery and team management in a hybrid work environment.
About the role
- Retail Store Manager overseeing store operations and customer service at AT&T. Leading a team to ensure exceptional consumer experience with products and services while surpassing sales objectives.
Responsibilities
- Oversee all aspects involved in the daily operation of a retail store
- Manage and develop a team and ensure AT&T customers experience best-in-class services
- Coaching a team of retail sales consultants to ensure they meet sales and service goals
- From merchandising and product launches to meeting and exceeding sales objectives, ensure that customers are provided with an extraordinary experience with products and services
Requirements
- Excellent communication and leadership skills
- Three or more years of sales and/or customer experience in telecommunications or a related industry
- Prior management experience
- Well-developed planning, analytical and problem-solving skills
- Familiarity with wireless terminology, industry trends and AT&T mobility systems
- The ability to collaborate with key stakeholders on initiatives beyond store walls
Benefits
- Medical/Dental/Vision coverage
- 401(k) plan
- Tuition reimbursement program
- Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
- Paid Parental Leave
- Paid Caregiver Leave
- Additional sick leave beyond what state and local law require may be available but is unprotected
- Adoption Reimbursement
- Disability Benefits (short term and long term)
- Life and Accidental Death Insurance
- Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
- Employee Assistance Programs (EAP)
- Extensive employee wellness programs
- Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone
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