Store Manager responsible for business operations and team development at ONLY & SONS in Aachen. Focused on merchandising, effective personal planning, and active sales.
About the role
- Manager leading field services for AT&T's wireless network performance team. Overseeing service delivery and operational management of complex network solutions in multiple states.
Responsibilities
- Oversee service delivery and solutions including Ethernet, 911 applications, client network integrations, network security, managed services, fiber and copper transport, broadband aggregation services, 5G & cellular solutions, AT&T Digital Network and fixed wireless.
- Manage network maintenance and operations, resolve complex issues, perform root cause analysis, and implement network changes from the central office to customer premises.
- Coordinate with peers in various departments to enhance customer experience, drive revenue growth, create operational efficiencies, and innovate processes tailored to local markets.
- Provide strategic direction, ensure execution, manage contractors and vendors, and lead network restoration efforts following natural disasters, while overseeing a large multi-state organization and supervising managers and staff.
- Ensure compliance with company policies, regulatory requirements, and environmental laws, manage financial and operational targets, and work with Labor Relations to meet labor contract obligations and maintain a harmonious union relationship.
Requirements
- 3+ years’ related experience.
- Work a 24x7x365 schedule with the options for cross coverage relief.
- Working experience with a bargaining unit
- Bachelor’s (BS/BA) degree preferred
- This position may be responsible for contributing to AT&T compliance with environmental laws and regulations as applicable to its job function.
Benefits
- Medical/Dental/Vision coverage
- 401(k) plan
- Tuition reimbursement program
- Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
- Paid Parental Leave
- Paid Caregiver Leave
- Additional sick leave beyond what state and local law require may be available but is unprotected
- Adoption Reimbursement
- Disability Benefits (short term and long term)
- Life and Accidental Death Insurance
- Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
- Employee Assistance Programs (EAP)
- Extensive employee wellness programs
- Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone
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