Product Education Manager at Yooz, ensuring production and coordination of product resources for EMEA and NORAM. Collaborating with teams in the US and France for successful product launches.
About the role
- Assistant Store Manager overseeing retail operations at AT&T and managing a sales team while ensuring exceptional customer experiences.
Responsibilities
- Take the lead at the center of where it all happens – our retail stores.
- Oversee store operations, manage and develop a team and ensure AT&T customers experience our best-in-class services, entertainment and technology.
- Partner with a store manager to oversee all aspects involved in the daily operation of a retail store.
- Assist with merchandising and product launches to help meet and exceed sales objectives.
- Ensure that customers are provided with an extraordinary experience with our products and services.
- Gain valuable experience coaching a team of retail sales consultants to ensure they meet sales and service goals.
Requirements
- Excellent communication and leadership skills
- Three or more years of sales and/or customer experience in telecommunications or a related industry
- Prior management experience
- Well-developed planning, analytical and problem-solving skills
- Familiarity with wireless terminology, industry trends and AT&T mobility systems
- The ability to collaborate with key stakeholders on initiatives beyond store walls.
- Strategic perspective and the ability to champion change.
- Inspiring your team through high performance, collaboration, and teamwork
- Utilizing professional expertise to solve problems and analyze issues.
- Taking initiative and striving and creating results
Benefits
- Medical/Dental/Vision coverage
- 401(k) plan
- Tuition reimbursement program
- Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
- Paid Parental Leave
- Paid Caregiver Leave
- Additional sick leave beyond what state and local law require may be available but is unprotected
- Adoption Reimbursement
- Disability Benefits (short term and long term)
- Life and Accidental Death Insurance
- Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
- Employee Assistance Programs (EAP)
- Extensive employee wellness programs
- Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone
- Relocation D available
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