Key Account Project Coordinator at ASSA ABLOY managing installations and overseeing project execution for global access solutions. Leading efforts with internal teams and external stakeholders on site.'
About the role
- Project Management Associate overseeing comprehensive project delivery from initiation to operational support for US customers. Coordination with internal stakeholders and management of risks and schedules.
Responsibilities
- Lead the implementation of new external clients into AT&T Managed Network Services
- Oversee the overall implementation of customer designs, including partnering services
- Maintain responsibility for the customer from implementation through to contract termination
- Implement WAN for managed clients, ensuring compliance with contract specifications
- Provide Day 1 and Day 2 support, including managing physical and logical changes, and disconnects
- Identify and address key aspects of problems early, determining the best resolutions
- Respond to custom requirements (CSOP) and extend responsibilities as required by the customer
Requirements
- A minimum of 2 years of experience in Telco or IT
- Familiarity with Project Management best practices
- Knowledge of communication and networking technologies
- Strong phone interaction skills for customer and peer communication during implementation and problem resolution
- Prior experience interfacing directly with customers, project managers, internal organizations, and U.S. based local exchange companies
- Proficient in English with excellent verbal and written communication skills
- PC literate with experience in software packages such as MS Excel, Outlook, Word, Power BI user, Service Now, Salesforce.
Benefits
- Competitive salary plus an annual company performance bonus in the amount of 9% of annual salary
- Wellness & leisure time contribution
- Sickness compensation plan
- Premium medical services
- Family friendly benefits
- Meal contribution
- Extra days off
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