Hybrid Regional Customer Director – West

Posted 4 days ago

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About the role

  • Regional Customer Director responsible for KOL engagement and scientific advocacy for AstraZeneca's ATTR brand. Collaborating with cross-functional teams to deliver strategic insights and influence customer environments.

Responsibilities

  • Identify, engage, and develop KOLs to advance scientific advocacy and inform strategic planning
  • Deliver compliant, high-quality scientific exchange grounded in strong disease-state expertise
  • Surface, synthesize, and communicate field insights to build brand and medical strategy
  • Lead and support national and regional initiatives, ensuring well-adapted project execution
  • Partner with cross-functional teams to align field execution with national objectives
  • Represent the brand at congresses, professional societies, and scientific engagements
  • Navigate sophisticated customer environments and influence without authority
  • Leverage digital tools, CRM systems, and analytics to improve engagement quality and insight generation
  • Apply sound operational and financial judgment in managing projects and vendor partnerships

Requirements

  • Bachelor’s degree
  • 10+ years of pharmaceutical or biotech experience
  • Experience across multiple functional areas such as Sales, District Sales Management, Brand, Market Access, TLL, Regional Marketing, or Medical Affairs
  • Demonstrated scientific competence and ability to engage in complex clinical discussions
  • Proven track record to lead cross-functional initiatives and deliver high-quality project outcomes
  • Strong communication, critical thinking, and influence-without-authority capabilities
  • Ability to travel up to 50–60%.

Benefits

  • Health benefits including medical, prescription drug, dental, and vision coverage
  • 401(k) plan
  • Paid vacation and holidays
  • Paid leaves
  • Short-term incentive bonus opportunity
  • Eligibility for equity-based long-term incentive program

Job title

Regional Customer Director – West

Job type

Experience level

Lead

Salary

$190,572 - $233,538 per year

Degree requirement

Bachelor's Degree

Location requirements

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