Implementation Manager leading onboarding for mid-market and enterprise customers at Assembled. Collaborating across teams to drive customer satisfaction and product engagement.
Responsibilities
Build customer relationships and guide technical implementation projects across all customer segments
Explore and document product functionality to build product expertise
Develop and refine implementation best practices
Improve internal efficiencies and customer experience during implementation
Collaborate cross-functionally with various teams to get customers live
Drive the product roadmap by liaising between customers and product org
Set tone for customer engagement and value realization
Requirements
2+ years of experience in a customer-facing role supporting a technical product or service
Experience working with SQL, APIs and integrations
Curiosity and technical inclination for data and software
Ability to identify trends and strategic insights from customer conversations
Grit and determination to overcome challenges
Collaborative mindset with a focus on teamwork
Benefits
Stock options are provided as part of the compensation package
Full range of medical, financial, and/or other benefits
Dayforce Benefits Implementation Consultant at EnForce Consulting supporting Ceridian Dayforce Benefits deployment. Leading all phases of the implementation lifecycle including testing and post - go - live support activities.
Oracle Finance Implementation Consultant focusing on Oracle Financials software implementations at PwC. Assisting clients in process improvement and developing skills in business applications.
Experienced Zendesk Implementation Consultant partnering with enterprise customers for successful software adoption. Guiding onboarding and optimising Zendesk solutions in a hybrid work model.
SAP BRIM SOM and CI Implementation Manager responsible for leading project execution, stakeholder coordination, and process improvements for client digital transformation.
Client Implementation Specialist providing expertise in client onboarding and documentation management for international private banking. Responsibilities include collaboration, compliance, and process improvement.
Implementation Specialist responsible for executing MRO’s ROI solutions and training users at client sites. Managing workflow and ensuring effective implementation for the Exchange Manager platform.
Implementation Consultant ensuring delivery of Aladdin Accounting solutions while collaborating with clients and managing implementations. Requires 3 - 7 years in consulting or investment accounting.
Implementation Specialist configuring and supporting benefit technology solutions for HUB International clients. Ensuring accuracy in system functionality and effective client communication.
Identifies and delivers application and service implementations for CDL software. Provides consultancy service, ensuring high standards and collaboration within the team.
Implementation Consultant working with the commercial team configuring the Vuelio platform for client requirements. Requires project management skills and customer support experience to ensure successful implementations.