About the role

  • Customer Service Specialist for Vingcard at ASSA ABLOY Group, managing inquiries and orders for clients in Europe. Provide product information, recommendations, and resolutions for customer issues.

Responsibilities

  • Answer phone calls and respond to customer inquiries in a professional and efficient manner.
  • Enter, process, and manage orders.
  • Inform customers about products, pricing, and how the website works.
  • Recommend products based on the customer’s needs and requirements.
  • Resolve customer issues in a timely, solution‑oriented way.

Requirements

  • Positive and enthusiastic attitude with a strong customer focus.
  • Previous experience in customer service (highly valued).
  • Knowledge of MS Office applications, including Excel and Word.
  • Ability to manage multiple tasks efficiently.
  • Required: Proficiency in English to assist customers (written and spoken).

Benefits

  • Generous and competitive total rewards package.
  • Comprehensive and career-development resources to expand your skills and maximise your potential.
  • Supportive and accessible leadership team and a solid values platform that underpins who we are and how we operate.

Job title

Customer Service Specialist

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Associate's Degree

Location requirements

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